Rise Sushi - Fine Asian Cuisine — Restaurant in Deerfield Beach

The lady who was handling my order wouldn't clearly mention that there were two bags of food. Made me come back for the second bag and tried to blame me for her negligence.

Update:

To clarify, I am doing Uber Eats deliveries. Today, I had a delivery from this place for the second time. The manager confronted me about a review I left yesterday and tried to pressure me to take it down, threatening that I would have problems with Uber otherwise. She and another server insisted that I was at fault for not picking up the second bag. There are always two perspectives in a disagreement, and what matters is how you handle it, especially if you are a business concerned about your reputation.

The manager argued that I should be grateful they called me to come and pick up the second bag so I could still get paid. Regardless, I would have made my money either way. The only ones who would suffer from missing items would be the restaurant. At my inconvenience, I spent extra time and gas to rectify the situation despite the confusion at the restaurant. I understand that mix-ups happen, and I would never waste my time making a big deal out of something minor. However, when businesses feel entitled to be rude to their visitors, even if they're not direct customers, leaving a review about my experience is the least I can do.

I would have been more than happy to remove my review if I had been approached in a friendly manner that acknowledged the confusion. Instead, the manager chose to blame me and threatened to create problems with Uber and to ban me from ordering at this restaurant.

Aside from that, I guess their food is good considering the number of visitors they have, but the place is small and...

I would like to know what people are eating here that they think deserves 5 or 4 stars....or even 2 or 3. Perhaps they are just too busy enjoying their beers and wine to notice the qualify of the food.

My wife and I have lived in Boca for thirty years and we ate at Rise this evening for the first time. It was the worst sushi we have ever had. We have eaten at sushi restaurants all over Florida, including South Beach, Bal Harbor, Palm Beach, Orlando, Tampa, etc.

We started our order with the "Sushi Dinner" - 10 pieces of sushi, which came with a 'Spicy Tuna Roll" - and an Eel Roll. Simple stuff that should be easy to get right...you would think.

First of all, the rice with the sushi was way too dense and heavy - and there was way too much for the piece of fish. The rice with the Eel Roll was ice cold and hard. Sushi rice is supposed to be the star of sushi, and it should always be room temperature. If the rice isn't right it the sushi is ruined. The Spicy Tuna Roll we literally couldn't eat. The "Tuna" inside the roll was a mushy tartare.

When the waiter, who was very nice, asked "how is everything?", my wife replied with "not great, but we're trying to eat it." We told him "the rice is cold". And he said, "The rice is supposed to be cold, so it doesn't spoil the fish. It can't be hot." We were referring specifically to the Eel roll, which is never served cold.

We rarely eat out in Boca. However, we always see a full parking lot at Rise, so we thought that we would give it a try tonight, and we were very...

We have been customers for over 20 yrs(prior location down 18 th St). The restaurant is very nice and outside seating by the canal is good. The place is pretty big but there is always some confusion at the front for seating. They sat us at a booth my grandchildren would fit in and we are not large people. There are booths connected in the middle with a wooden divider but you you are literally a foot away from the booth next to you. The service is always bad with a few exceptions. We never saw our waitress after we ordered. The food is good but I ordered the same thing I always do and the waitress said we don’t have fried tofu just steamed which I knew was wrong and she insisted they never had fried tofu. So steamed is healthier but in all the years I always got fried tofu and the steamed was not the same at all. I noticed prices are higher like most places but Rise is kind of dishonest. I asked my waitress for soup or salad comes with the meal. Not anymore that is an extra charge now. Ok next they bring my plate which is wide and square and looked large. When I put my fork into the dish the depth was about 1/2 inch so while it looked big it was much less than I normally get. So in summary if you like bad service really no service and like overpaying for small portions than you will love Rise. I go back because my wife loves the ambiance and the food is good but way less veggies than I used to get. I am done now as there are much better options for service and food...