Wawa — Restaurant in Delaware

I see the reviews score is getting quite low.. First thing I just want to say is I usually never have a problem here. I've been here hundreds of times and never had a problem. But this time I had to embarrass myself telling a employee how to do his job because I guess he got poor training.. the young man i am leaving out his name because I can see he's a good guy and didn't mean any harm. Also he was very respectful and apologized. He's a good man. I blame management. He put his gloves on and went in the back where nobody can see him, I doubt he's just walking around, he had to touch something.. anyway the man comes back and starts making my sandwich touches his hair and grabs a big chunk of cheese... when I said something he put back the cheese... grrrr the actual store manager just didn't say anything.. this is very unsanitary and they know that. I mean let's be real there's probably worse stuff in the cheese before anyone ever touches it but I don't want to see it happening. There's just no training and I shouldn't have had to make a scene like that. That was a very uncomfortable thing to have to do. I am not management. I probably should be. Its sad to because I like the people that were working tonight and I specifically came to this wawa and drove right past my home wawa because I trust this one more.. and now I'm afraid I made them mad so now I really don't...

I'm struggling to understand the poor treatment I received at this location. I was returning from a Veterans Medical Center appointment and stopped to stretch, as my hip issues require frequent breaks while driving. I was standing near the trash can, enjoying my coffee, when a young lady politely but firmly asked me to limit my stay to under five minutes or she would call law enforcement. I suffer from severe PTSD, and an encounter with law enforcement could have had serious consequences. This situation was only avoided due to the employee's politeness and the absence of a confrontational male. I am deeply disturbed by this treatment. While I had the option to leave, this policy could easily have left a homeless veteran or anyone else out in the cold and wet weather.

I urge this location to treat all of God's creatures with respect.

Update: I was offered a $15 gift card only after cutting and pasting this review on the corp website via complaints.

This is my third edit to this review, and I have not received any acknowledgment from the Store Manager. (Last edit added picture of me inside my local store where they let me stretch my legs inside the store.)

I am considering legal action and demanding that Wawa make a significant donation to address homelessness in...

I prepaid for gas at the counter. When I went to pump the gas no prepaid amount shows on the gas pump. Went back in to let the cashier know that I didn't receive the gas but the money was taken from my checking account. She says the money for gas is on hold by my bank. There is nothing that they can do. To have a nice day. No apology. They don't even know why it happens. This happened before and a manager corrected the issue. The store staff did not believe me. I've worked for several banks and I know that the bank does not place holds on transactions. The merchant does. Once the receipt is sent in by the merchant the pending charge should post without the $15 added. So not only am I out of $15 until the bank returns the money but I had to go out of my way to another gas station. I wasn't paying a second time and be out of more money. This has also happened to my husband at this location also. Advice is to pay cash at this location for any gas you need or go somewhere else. What an...