Westway Electric Supply — Local services in Wilmington

I found Westway Electric Supply during a web search when trying to find a replacement for a specialty bulb. I used the contact info on the website to send a picture of what I was looking for, and the information I had on the bulb box. I arrived home the next day to find a real-live-person voice mail from Anthony at Westway providing me with very specific information to help with my dilemma. Really? I was blown away! While the bulb I was looking for has been discontinued, Anthony suggested a new bulb with little cosmetic difference to the original. It's impressive to get that kind of person-to-person service in this era of faceless internet transactions. We should all support this kind of business!

Thank you Anthony and Westway!...

I am very satisfied with my dealing with Westway Electric. Long story short, I replaced a few toggle switches with automatic timer switches that were located in multi gang boxes. When I went to replace the wall plate to accommodate the new timers, I could not find the required matching ones anywhere. After scouring the internet for the brand/model I needed I found Westway, who despite it being such a small order (three wallplates) kept me up to date on the status of my order and got it to me much quicker than I expected. I will definitely go back to them again next time the...

Received my 2 pendant lights on 04/06/17 for my kitchen and sent them an email stating that I needed to return them. I was informed that there is a 35% restocking fee. That is a very high restocking fee!!!!! Spent $400 on the two lamps, which included shipping fee of $25.00 and now I have to pay over $100 restocking fee, and additional shipping fees, AND wait another week to ship the merchandise back; as they need to provide me with a RMA (Return Material Authorization) form. BUYER BEWARE OF THEIR...