Sweetwaters Coffee & Tea — Restaurant in Denton

The food and drinks at Sweetwaters are delicious, but in the past 6 months or so, they have messed up every single order that I’ve ordered from doordash. I completely stopped ordering my favorite food item, the spinach ricotta croissant, because I consistently received it completely uncooked, soggy, and soaking wet. It used to come perfectly cooked and ready to eat, I don’t know why any restaurant would send soggy, wet, uncooked food to a customer. Today I ordered a green tea latte, and the correct order is written on the cup, but it seems yall forgot to make a latte at all. The cup is full of regular tea, no cream or steamed milk or anything. Making me pay $6 for a tea bag is ridiculous. I don’t want to get any employees in trouble because I’ve worked in food service long enough to know that when a problem is this consistent, there is an issue with the management, not the people making the food. I’m not sure if y’all have changed management or just gave up caring about your employees and customers, but service did not used to be like this. Sweetwaters is clearly either understaffed or the employees aren’t being trained correctly, and the managers and owners need to take accountability for this. If your employees aren’t able to keep up with doordash orders without constantly sending out uncooked food and wrong orders, you either need to hire more employees or just don’t accept doordash orders for the sake of your employees...

I went to this cafe twice. This review is based on both experiences.

What I liked about this cafe was how spacious it was. There was so many options to sit. Some cafe's do not have that many options. There was even game boards available. I was a bit overwhelmed with their menu. It was so many things I wasn't familiar with, so it wasn't like a traditional coffee house. But I admired the creativity. I loved the amount of pastries they have. I will come back for the tiramisu. The price I couldn't afford for that, with a drink. The prices overall were very high for me. It cannot be helped. The drinks I tried were a mocha ice dragon, and an iced matcha. I did not necessarily like either. The foods I tried were turkey egg and cheese on a plain bagel, and a chocolate croissant. The sandwhich I enjoyed. However, the croissant I didn't enjoy because it was very flaky and I got a piece stuck in my tooth. The baristas both times were not very friendly. Apart from a welcoming in greeting, they did not crack a smile. It felt quite rushed. To be fair, there was only two of them both times. I know what that's like.

I will be going back to try more drinks and foods. I would like to give their matcha another try, and will try some other drinks. I will try the tiramisu - it's always a must.

Overall, this cafe is comfortable if you like new things and want to...

I had read the reviews prior to go and people stating the welcome was Luke warm or not welcomed at all. While they don't do the whole Starbuck thing about shouting out welcome to startbucks, they were pleasant enough. I was there to work, have coffee and eat.

Trinity was cordial and sweet. She took my order and offered to bring it to me at the end of the counter where I was sitting. She let me know that even though I ordered a latte if I wanted refills I can on coffee.

The coffee was good. I got a latte heavy cream with sugar free almond syrup. I would have liked it with one pump less bit that was my fault. It still was good and it went down fast.

I stayed there the entire day and kept smelling all the wonderful things they put in their baking machine. I ended up getting a bagel sandwich and it was very good. I ordered a matcha green tea frap. The young man was pleasant enough. Not as good as Trinity.

Lots of people there throughout the day.

I only lost internet connectivity once but it came back within a few minutes.

The price of the coffee was better than Avoca on 377 and tasted equally as good. Way better internet.

I am taking my husband there this morning. Gonna try that one less almond pump today and more...