Heav’nly Donuts — Restaurant in Dracut

I usually love their bagels and drinks but i get a medium and they put so much ice in it i barely get ice tea. Also the last two bagels I’ve gotton have been straight up charred and it’s to the point i don’t enjoy them. And to add to that they don’t listen to you when u say your order in the drive through and they make u reapeat it plenty of times and then u get to the window and they ask you “ what did you get” and you have to repeat all over again. Inside is total chaos because they ask you what you want and don’t let you finish your order and move onto the next person. It’s like this at multiple heavenlys because i go to the one in Methuen and Dracut. Really disappointing that i feel like I’m wasting my money and getting...

When I think of a New England coffee shop, this franchise comes to mind. Enough locations to be convenient, but not too big that they lose the quality, Heav'nly Donuts earns the name. Prices are fair, coffee comes in an assortment of brewed flavors from hazelnut to Pistachios to blueberry to Swiss chocolate almond with seasonal rotations that never disappoint. Donuts are amazing but imo the stars of the show are their Breakfast sandwiches and their whopping moist muffins.

On top of that, the ones I've been in foster a great atmosphere and it's not uncommon to see the locals gather to talk about the week in the warm relaxed dining areas.

All in all, money well spent and the reason they are my Saturday morning...

I'm a long time lover of this establishment. But I frequent the Pelham st one, which is top notch!

However when ever I find myself near this location and I stop in, I'm disappointed. The order takes too long, the order is wrong, and the staff isn't as friendly as all the other locations.

I stopped in today and ordered 3 sandwiches. They asked me to go around to the front and they would run them out to me. I've ordered this order 100 times on Pelham st and had no issues with having to pulling around. But I obliged, and 5 minutes past so I parked and went inside. They apoligized for forgetting, gave me my food and I was off. Then when I get home it was the...