I pulled up to a stall and was waiting for a friend to text me their order back when I was approached by a gentleman who I thought was power washing the drive-thru. He came up to my window and told me that there was no loitering and that I needed to leave. I tried to explain my situation to him but it further agitated the man. I asked if he worked for this location and he told me he only worked for the company cleaning the drive-thru. I told home I was about to order but was waiting for my friend to text me back what she wanted. He then started saying that he was going to call the police on me due to the fact that I was "drunk" or "clearly had something wrong with me". Mind you this is at 9:30 in the morning in the way to work. I told him that I wouldn't mind having the police called and I wouldn't mind taking a breathalyzer if he would also take one because who would approach someone like that at a drive-thru ordering food. I asked him if me ordering now would make it acceptable for me to be sitting in the Drive-In because for as long as I've been alive you've been able to sit in Sonic Drive-Ins with your food and consume it. He then took out his phone and told me he was going to call the police. So I drove around to the drive-thru window and asked to speak to the manager. The girl in the Drive-Thru told me that the man cleaning the drive was in fact the manager. When I tried to call the corporate Sonic number they offered me a free route 44 drink. I told them that I did not want a drink I needed to make it known of the poor service that I received at this location. They were not busy. There were multiple other stalls open. If he needed to wash the stall that I was in, I would have moved somewhere else. Instead he questioned my Sobriety at 9:30 in the morning and threatened to call the police. All I wanted was to gete a nice refreshing drink to laste through my shift on what is going to be a scorcher. Instead I drive...
Read moreWent through the drive thru thinking I could get a simple vanilla milkshake real quick. Placed the order for a medium and pulled in behind the only other vehicle there in line. TEN MINUTES LATER they got their TWO beverages and drove away so I pull up to the window and paid. Well over TEN MINUTES LATER she finally comes around the corner from the back with the shake that personally was more like just ice cream with whipped cream. The time and money spent to wind up with that disgusted me to the point I gave it away and went to Whataburger where I actually got a milkshake that you can drink in less than 10 minutes total time with about 7 other cars in line. I might add in fairness that Sonic had nearly no customers in the carhop spots and I watched a couple of them just kicking around inside that place while I was waiting for that shake that was a huge disappointment. I used to love Sonic but the only one left that I can get good service from anymore is the Austin...
Read moreCame to see the local car show and decided to grab a quick bite at Sonic. I placed my order thru the app like I always do. A buddy of mine ordered something from one of the carhops. She went inside and put his order on the stall that I was on and apparently bumped my order out. My buddy got his food before mine. So I asked another employee about my order and she said that they were working on it.(about 20 mins have elapsed by this time) I waited a little longer and pushed the red button to ask about my order again. No one answered. I pushed the button 3 or 4 more times and still no response. I finally had to go inside and ask about my order. After about 35 mins or so we finally got our food. And it was incomplete. They left out my daughter's corn dog. And to top it off, the reason we were even there in the first place was to see the car show next door, but by the time we got our food most of the cars had left. So Sonic really...
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