Domino's Pizza — Restaurant in East Nottingham Township

They usually call 5 minutes before arriving where I live. Tonight they called when they got here. I arrived where I’m supposed to be to get my order and the driver is leaving. So I call the store because I’m confused and by now it’s 10:00pm. So the lady one the phone says “we have a policy that you have to be there within 10mins of delivery.” And I argued that the driver is supposed to call before arriving which they always did up until tonight. The lady was not trying to answer my questions. She didn’t know anything. I asked when he would be back which I assume she could find out. Then she hangs up on me. So I call back and she says they’ll call when they come back with my order. Long story short they gave me a bogus number that was not on my account and told me they won’t be delivering my food so I can take a refund and...

We used to order regularly frim this place. I had 3 bad experiences regarding delivery. We still order but I rather go pick it up my self. The last 2 times we order for delivery from domino's it took 2 and a half to 3 hours to get delivered. The one night i was already in bed when they knocked on my door to deliver a cold pizza that i order around 8:30 and didn't get until around 11:30pm. The other time after 1.5 hours i had to go myself to pick it up , once i got there they told me there were just about to go deliver it ( which meant an extra 30min) so I told them no thank you I will take it. And the last time i tried to order delivery I got a call 20min after I order to be informed that the wait was about 2 to 3 hours so I cancelled it. But out of those experiences I never got an apology...

Female Manager needs to be retrained or fired! I ordered Xtra Sauce but there's hardly any sauce on it. I called to talk to the female manager and told her about the pizza missing the xtra sauce and she didn't even say she was sorry or begin to apologize so when I asked her why she hasn't said she was sorry for my order she said and I quote, ("I'm Just Listening To You Complaining" ). ARE you kidding me! Is this How your store managers Treat your customers! I will never go back to that store. Someone needs to do something with that female manager or you'll be closing that store up. I am letting everyone know HOW Domino's treats their customers. The exact store info is on the photos I took as proof. The incident happened today...