I went to this Wawa today because I had a coupon for a hand crafted 16oz iced or hot beverage from spending 50$ (I am a regular customer). I went and ordered the drink and was having trouble checking out at the register. The gentlemen checking me out asked for his manager. When the manager came over, she told me that I ordered the wrong thing. I am not new to Wawa and have gotten this reward before and ordered the same thing. I asked her what the right thing was and before I could finish my response, she cut me off and again told me that I did not order the right thing. Not trying to hold up the line, I just paid for the drink and also lost my coupon because I did not want to get talked down to again by the manager. So not only did I lose out on a free drink, I had to pay for one that I was not supposed to have to. I really enjoy going to Wawa and eating the food, but I will not be returning to this location and maybe not your business in general. It's not about the 10$ but about the service I was given. Please fix this for...
Read moreSo every time I get a coffee made it’s comes out completely different each time, when it’s the same order each time. I get so frustrated because if wawa runs out of certain things to make your drink they still make it without that ingredient and it makes the drink taste not as good or different. As I was standing there one day waiting for my coffee I heard the drink maker say we ran out of caramel and to take that drink option off menu but then persisted to make my drink that had caramel in it and not say anything to me about maybe choosing a different drink option or anything to say hey your coffee won’t be the same. the staff don’t even both to tell you so then you get your coffee and have to then be that annoying person to say my coffee doesn’t taste right. I hate being that person but I hate wasting my money more on a drink I don’t...
Read moreI ordered ahead here, as I'm a delivery driver and Wawa is a place I can usually reliably get something without meat to eat in most areas. The cashier was young but sooo nice and friendly. I've dealt with many young employees at Wawas and other places, and many are not good at being pleasant and professional.. This one was. He was just so personable and knew to smile and wish me a good day.. Basic things, but even at places I've worked, I've seen coworkers not do these basic things that can make a customer's day better. This dude deserves a pat on the back from management. He knows good customer service. Also, my drink was beautiful, and avocado toast actually had a decent...
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