Subway — Restaurant in Eastlake

The Vine Street location used to be wonderful but not so much anymore. The new remodel looks great but the food quality was terrible. The lettuce was browning around the edges, the spinach was very wilted and old looking, as were the tomatoes. The olives and the pickles tasted old and had definitely seen fresher days. The cucumbers looked fresh, the bread was not hard and the meat and cheese weren't moldy and tasted fine. When I asked about getting fresher produce because of the old,wilted,mushy looking,vegetables the young man making our sandwiches said "They're fresh." and couldn't have possibly cared less about the quality the food he was serving since he wasn't going to be the one paying for or eating it. Which is probably why he was so sloppy when he made the sandwiches. He completely ignored what I was saying giving me handfuls of onions on our sandwiches when I specified light onion and put too much mayo on the sandwiches after I specified "a small amount, like two thin stripes". I had to tell him that I only wanted four tomatoes slices and four pickle chips or I'm sure he would have put handfuls of those on them, too. The cheese triangles weren't even spread out along the sandwiches on top of the meat. Two were bunched together on top of each other on one end of one of the sandwiches. They also weren't wrapped correctly as the ends were sticking out of the paper. He had to use tape to close the wrapper to keep the contents of the sandwiches from falling out. I really hate having to deal with the crowded Walmart parking lot just to run in for sandwiches from their Subway but I guess I will from now on since we ended up only eating half of our sandwiches and throwing the rest...

I came in the morning of 07/08/2024 to get something I can take to lunch for work. The gentleman who served me was rude and through the sandwich wrap on the counter like it was nothing, he even forgot to heat up the cheese with the meat like I asked. He acted like he was in a hurry to get me out of the store as if he did not wanted to be bothered with me. I felt disgusted and unappreciated as I've been coming to this Subway for a long time but now it's gonna be a while til I go back. I hope this store gets...

One of the worst experiences ever. I didnt even end up ordering anything. As soon as I walked in the woman working huffed and rolled her eyes like I was an inconvienence. Then she snapped asking what I wanted, then screamed at me when I mistakeningly called the american cheese swiss (scuse me for not having enough coffee yet). She continued to berate me, I walked.out. i would rather drive an hour out of my way than ever go...