McDonald's — Restaurant in Eastland

Omg! I don’t know where to begin!!! This place needs all new staff except for the Hispanic young girl First we started off at the drive thru… I ordered a coffee well the coffee wasn’t fresh so I took it back in. I stood there with two other elderly senior gentlemen’s, for a while. The two gentlemen’s we’re talking and saying well we are going to be here for a while. The manager had her back turned towards all of us while she was bagging people’s food, she never once turned around to help, to ask or assist ( This is in the morning on 5/28/2023.) Here comes the same girl from the drive thru coming to the counter, she asked me can I help you? I told her the coffee wasn’t fresh when I came through the Drive thru. She told me yes it was. She said what size, I told her it was a seniors coffee, she said, well I’ll have to charge you for a coffee but it won’t be a seniors coffee. I told her that is fine, I just want a fresh coffee. She then proceeded to go talk to her manager. Well a Hispanic girl came to the counter and I told her I’ve been helped, but you can go ahead and assist the two gentlemen behind me ( Church going people mind you ). She takes their order at the same time she puts on fresh coffee(Wow unbelievable), The girl from the drive through and the manager start messing with the coffee and start to talk about the coffee, the manager asked her when did she brew the coffee? The drive thru girl said about an hour ago! Really! I told her I am a coffee drinker so I know when coffee is old and stale…The two gentlemen that also ordered coffee, said oh I agree with her. The manager that had her backed turned proceeded to mess with the cups so I said oh, the young lady has already put some coffee on. By then the manager that had her backed turned comes from around the counter and starts to talk on her phone. By then the coffee is ready, so the elderly church going gentleman asked for his two coffees and the girl from the drive thru saids, just a minute (rudely) and proceeds to walk to the back. He shakes his head and so does the other elderly man. He said wow! I hope I get my coffee before lunch, he said this place has always been slow and rude. I told him I used to work at McDonald’s and we never treated customers like this! The customers come first!! And for the Manager she would of gotten in trouble for having her back turned and for never waiting on a customer at the counter! Yes, there was a lot of flies in their and it is dirty! They really do need new management! They are not professionals at all! The girl at the drive thru said, oh it’s been a long morning to the manager. Well if she can’t handle it then maybe she needs to look for another job, someone who’s going to put up with her attitude …This is why it’s called Fast Food!! Oh, and I wouldn’t have given this place any stars, but you had to click on 1 or 5 in order...

McDonald's, a globally recognized fast-food chain, has been a cornerstone of quick dining for decades. Known for its consistent menu and iconic items like the Big Mac and French fries, McDonald's has managed to maintain a strong presence in the fast-food industry by offering a blend of affordability, speed, and convenience.

One of McDonald's strengths lies in its ability to deliver a consistent experience across its numerous locations worldwide. Whether you’re in New York, Tokyo, or Paris, you can expect the same taste and quality. This uniformity is a major draw for travelers and locals alike, who know exactly what to expect when they walk into a McDonald's.

The menu, while centered around classic American fast food, has also evolved to include healthier options like salads, fruit, and grilled chicken sandwiches, catering to a more health-conscious audience. The introduction of all-day breakfast in many locations has also been a hit, allowing customers to enjoy their favorite breakfast items at any time.

However, despite its global success, McDonald's has faced criticism over the years. Concerns about the nutritional value of its food, environmental impact, and labor practices have sparked debates. Additionally, while the food is consistent, it sometimes lacks the freshness and flavor that can be found at smaller, local eateries.

Overall, McDonald's remains a reliable choice for fast food, especially when convenience and familiarity are key. It continues to evolve, but it also remains true to its roots, offering quick, affordable meals to millions...

I sat in line for over 45 minutes. Ordered a mobile order. Still asked me to pay for someone’s else’s food when I told them I had a mobile order they told me I would have to get back in line because the person on the intercom did not put the order in. Whatever that means. I was like are you serious Ive already waited 45 minutes they told me sorry that they were short staff. So I went ahead and went around and waited another 30 minutes. Just for me to go home with someone else’s order. Absolutely rediculous. When I called up there to ask if I can come back and get my food since I did pay way more then what I received, the girl on the phone told me that because I left the store with out checking the bag that it is my problem and not their and then proceeded to hang up on me as I was apologizing for not checking my bag. That I had a crying three month old baby in the car. I know about a year ago they had some really rude people in there. But since being back in town I really thought that they have had better service until tonight. I really hope whoever that girl was gets a different job. I don’t think fast food is her Profession. I will say that even in the most vulnerable and overstimulating situations. You should never talk to someone like that. I tried to be as nice as possible. Me and my four kids at 2 double cheese burgers and 2 small fries tonight. I wasn’t pleased but we’ll live...