Bill's House of Pizza

I’m not one to write a bad review on a local small business, but I feel everyone reading this should know this terrible experience that we had here. We placed a rather large takeout order here tonight expecting the food to be good based off the reviews. When I went to pick our order up, the very first thing I noticed was how dirty this establishment was. It honestly looked like it hadn’t been cleaned in years. There were bugs and flies pretty much everywhere in there. Upon arriving home with our food, my wife took a bite out of her calzone which was supposed to be an eggplant calzone and it ended up being a chicken parm calzone. My wife is a vegetarian so she was not going to eat this. No big deal, we phoned up this placed and told them that our order was wrong, and we just wanted them to make the eggplant calzone and that I would come pick it up. What I thought was going to be an easy fix to this simple mistake ended up being a complete fiasco. They asked me if we took a bite of the calzone and we said yes we did. That’s how we discovered that it was incorrect. Then they proceeded to say that if we wanted a replacement calzone that we would need to pay for it since they couldn’t take the wrong one back because there was a bite out of it! I cannot believe that a restaurant would actually want food back from a customer that was incorrect unless they planned on re selling it or something. After going back and forth on the phone, and listening to the mindless person on the telephone make a big stink about a calzone, I finally told them to forget about it. I will NEVER do business with this shady pizza place again. In the end, the simple $15 eggplant parm calzone will cost them thousands in the long run. I highly recommend that if you plan on eating here or doing any sort of business here, to think again. If they wanted to take back food from me, I’m positive they are doing this on a routine basis. Stay far away from this dirty establishment and go somewhere else. You will be glad you did. PLEASE BEWARE!