Burger King — Restaurant in Elizabethtown

I wanted to take a minute and do a quick review on the new Burger King out on Leitchfield Rd next to Central Hardin High School. I have been there on more than one occasion even during their rush times and to date they have all been good experiences. Granted I don't normally have a large order, most of the time its just a burger and a drink or maybe some onion rings. As for speed which fast food restaurants are in existence for this location is no slouch even during the lunch rush wait time for me was no longer than 5 minutes. On my last trip I tried one of the BK Double Stackers, and a Diet Coke. This burger may have been listed as a double but the patty’s were paper thin. Really I did not feel that i received my moneys worth for the almost $3.00 price tag on the item. Rounded it off with a medium Diet Coke at $1.72 put me near the $5.00 mark for a rather small burger and a flat soda. I’m not going to beat them up too much on this point. Their job is quantity not quality and us as consumers we should know this going into it. I look at fast food as is it worth what i paid for it and on this trip the answer is no.

Greeting and wait time: 5 Atmosphere: 2.5 Cleanliness: 4 Clean and well kept (this is a new location we'll see how long it lasts) Service: 3.5 (speed and a correct order) Price: 2 (The value is leaving the fast...

Why is it they can't get an order right when I use the drive thru window? My truck doesn't have a bad muffler. I can hear them perfectly. I ordered a plain HAMBURGER along with the rest of my order. Even stated "I only want meat and bread" at the order point. When I get home I find I have a fully dressed CHEESEBURGER. Not at all what I ordered. No receipt in the bag, and it takes more fuel than the sandwich is worth to return it, so I wound up just wasting my money and trowing it in the trash. I'm allergic to dairy products. No where near the first time my order has been wrong from this location. These people need to clean their ears every now and then so they can hear and listen to what the customer says. One shouldn't have to sit and sift through their order to make sure it's right before driving off from the window, but that's what I will do IF I EVER GO BACK. The McDonald's or Taco Bell it sits between will be my choice on my way home...

I really gotta say that this store got the best people. Please don't repeat what I did, but I left work to get lunch and realized I forgot my wallet, and my phone pay wasn't working. I had 5 bucks in coins and I told them my situation and tried to keep it below 5. However, they insisted to go ahead and order w.e I want. They also insisted for me to grab a drink. I tried to not take advantage of that only ordered nuggets and fries. The total came to around 6 something. They accepted my 5 and prepared my order with great care. This is super humane and I truly appreciate this kind of nature in people. This is ultimately how we need everyone to be. Understanding and giving! Please don't take advantage of their good behavior though. I appreciate the worker and manager at this Burger King very highly. I will soon return to return the favor with a big tip for them....