Dairy Queen Grill & Chill — Restaurant in Elwood

The Perils of Fast Food: A Case Study of Dairy Queen Abstract Dairy Queen’s fast food appeal hides health, satisfaction, and economic risks, shown by a chaotic visit: sticky counters, missing condiments, 20-minute delays for undelivered ice cream, with no apologies. These reflect fast food issues: unhealthy menus, poor service, and high costs, especially for low-income groups. This study explores how Dairy Queen exemplifies these problems and solutions, using customer accounts, nutrition data, and trends. It addresses health risks like obesity, costing $150B yearly (CDC, 2022), service failures tied to low wages ($12/hr; BLS, 2023), and pricing burdens in food deserts (Urban Institute, 2022). Sugary items drive disease; 60% of customers report delays (QSR Magazine, 2023). Solutions include training, transparent pricing, healthier menus, and sugar taxes, which cut drink sales 7% in Mexico (Public Health Nutrition, 2016). This study urges reforms for better experiences and health. Chapter 1: Introduction Dairy Queen, part of the $900B fast food industry (Statista, 2023), fails in a firsthand account: grimy tables, missing sauces, 20-minute waits for ice cream that never arrives. These highlight health risks, service failures, and economic strain. This dissertation asks: How does Dairy Queen reflect fast food challenges, and what interventions help? Chapter 2 covers health impacts, Chapter 3 service issues, Chapter 4 economic burdens, Chapter 5 solutions, Chapter 6 concludes. Using accounts, data, and trends, it seeks reforms for better experiences and health, urging sustainable practices. Chapter 2: Health Risks Dairy Queen’s menu has nutritional flaws. A cheeseburger meal with a Blizzard has 1,600 calories, 2,600mg sodium, 80g sugar, exceeding USDA guidelines (2,000 calories, 2,300mg sodium, 50g sugar), fueling 42% U.S. obesity (CDC, 2022). Regular intake raises heart disease risk 35% and diabetes 27% (The Lancet, 2021). Sugary desserts, often delayed, link to anxiety (Smith et al., 2020). Minimal vegetables cause deficiencies; only 10% of items meet health standards (USDA, 2023). Obesity costs $150B yearly (CDC, 2022). Youth marketing (40% of ad budget; Nielsen, 2021) entrenches unhealthy habits. Chapter 3: Service Failures Dairy Queen’s sticky counters, missing condiments, and 20-minute delays for undelivered ice cream show chaos. Industry-wide, 60% report delays (QSR Magazine, 2023). Low wages ($12/hr; BLS, 2023) and poor training cause understaffing. Unsanitary conditions pose risks. Service drives 70% of complaints (Consumer Reports, 2023). Better training and staffing are needed. Chapter 4: Economic Burdens Dairy Queen’s $10+ meals, despite poor service, reflect rising costs, up 6% yearly (BLS, 2023). Low-income areas, reliant on fast food in food deserts (Urban Institute, 2022), face strain. Youth marketing (40%; Nielsen, 2021) drives demand despite low value. High prices hurt satisfaction and fairness. Chapter 5: Solutions Dairy Queen needs better training and staffing to fix delays and sanitation. Transparent pricing and healthier options like low-sodium items help. Public campaigns and sugar taxes, cutting drink sales 7% in Mexico (Public Health Nutrition, 2016), can shift behavior. Cooking programs reduce fast food reliance. Chapter 6: Conclusion Dairy Queen shows fast food’s issues: unhealthy menus, poor service, high costs. Obesity costs $150B (CDC, 2022); understaffing erodes trust; prices burden low-income groups. Training, healthier menus, pricing, and taxes offer reform. Future efforts should focus on scalable changes for better...

So I pull into the drive-thru at precisely 9:57 on a Saturday night. I had previously looked this location up to make sure that they were still open. Sure enough, the website said that they closed at 11 pm. ‘I have plenty of time,’ I thought naïvely. However, the second I pulled into the drive thru, the girl working said, “We’re closed.” What? Not a lot of places are open at this time of night in Tremonton, so I had made sure that they didn’t close soon. Not only did the website say they closed at 11, the freaking sign on the door said they closed at 11. It wasn’t even 10. I left, slightly confused. Maybe they had something come up and had to close early. I returned another night. This time, I made sure to get there well before 10, just in case they decided to close early again. I was a little taken aback at the outrageous prices, but I came here to get food, and I was gonna get it. I tried to order an Oreo Mud Pie Blizzard, because it was on the freaking menu board, but I was told that it had been discontinued. What? Then why was it still on the menu? There wasn’t even a sign over it that said they were out. So I was like, whatever. I ordered a double bacon cheeseburger with fries and an Oreo Blizzard. I was hungry, okay? I waited 12 minutes for my food. It wasn’t too long, but the line certainly didn’t move very fast. When I got home (4 minute drive), the fries were already cold. They tasted alright. The burger was a lukewarm mess in a box, but after I put it back together it actually tasted pretty good. There wasn’t any bacon on it, but I wasn’t too mad about that. Just disappointed. The Blizzard was a huge disappointment. It wasn’t even good by fast food standards. How could I misremember this food so badly? Maybe this Dairy Queen just sucks. Against my better judgement, I returned a third time, this time with a friend. This time I actually got bacon on my burger, AND it was actually in one piece! (I feel like that should be standard) Buuut…. I waited 23 minutes for my food. I have one final statement. Screw this place! It’s overpriced, you wait forever for your food, and it’s not all it’s hyped up to be. AND WHERE’S MY...

Update...I've noticed replies on most reviews.. still nothing on mine.. i thought for sure such a poor experience would warrant a call or reply..guess not!...I mean really...do they see the pictures i posted and are proud of what they sold to me???

Not the cake I wanted for my party!😭sooo I ordered a birthday cake 4 days ago.. Weird thing is when I ordered the cake I told the gal how much trouble I've had in the past getting cakes from dairy queen and that this was a trial at the new store....oh boy! I had said I wanted to pick up at 10 AM... I got to the store just before one. The associates said oh I just need to get the cake out of the freezer we waited about 5 minutes she came back and said oh yeah i just need to dig it out of the freezer... We waited about 25 minutes... in reality they were back there trying to make the cake now as i was standing there. I told them we were already late I really needed to get going just bring out whatever they had... We Waited another 3 or 4 minutes and then just said we have to go so I had to leave no cake in hand.... I really wish she wouldn't have lied to us to begin with and just told us the cake hadn't gotten made... They have a big sign in there about order a custom cake but I'm not sure what the policy is to actually get one... Went back a few hours later..they never contactedme to say it was done....they had a cake not even close to what I ordered but I had to have SOMETHING...anything...as embarrassingas it was..this is what I got...(not sure what that is they poured over the top...) DQ misses the mark again... This time real big. **week later update: I figured a GM or customer service might have contacted me about...