Subway — Restaurant in Elwood

Would give 0 stars after my experience today. I had two online orders of 6 subs each. Went into the restaurant to order 6 more at the counter since the website showed the ham and Turkey was out of stock. The employee literally started YELLING at me saying she’s not making ANY of my sandwiches because 18 is too many during rush hour lunch. (Yes it’s a lot- but you’re a sub sandwich place and I was in no rush at all…she would have known that if she let me speak before yelling at me) she literally just refused without me saying a WORD to her! I even spaced out my online orders 30 min apart to give them time to make. She started mocking me and told me to stop smirking when I tried explaining myself. There were people in line behind me, I cannot believe she acted that way with people watching. I’m still so thrown off 4 hours later, thinking I can’t believe this happened. She refused to make any sandwiches so I left empty handed even though I PAID for my orders. She told me to get refunded online. She should be fired from that situation alone. I believe her...

Worst Subway Ever! Vegetables wilted, bread was stale. First the employees told me they were out of cold cuts. It was 5:00 PM. All of sudden one of the employees came out of the backroom with a pack of coldcut combo meat. I should have left when I seen things were not right. I paid $10.00 for garbage. I called the manager who directed me to corporate. The women that answered the phone was a real piece of work. Snotty and rude.She told me Subway was a small business and couldn't afford proper supervision. I guess that makes it ok to hand out garbage. I told her to keep her sandwich . Obviously Subway can't afford a customer service rep that is professional either. Long story short. Don't spend your hard earned money at Subway in Elwood. I guess customer service thought being a small business is an excuse for terrible food and even worse...

Actually, Dave.. no I’m not a liar. I also have no idea how would you would know anything that was happening because you were not there. I spoke to Tina on the phone and I was yelled at by Beth. I have two receipts that say I ordered six subs each so I have no idea where you’re getting 32 from. And then came in to order six more because it showed turkey and ham were not available online. Before I could order that, Beth started yelling at me and refused to make my sandwiches Even though they were paid for.. Makes a lot of sense, right? A sub sandwich place that can’t make sandwiches during lunchtime! Looks like on top of fixing peoples attitudes we need to teach people how to count. And if you have any phone recordings you can re-listen to what was actually said in the...