JP's Restaurant & Deli — Restaurant in Essex

They seemed under-staffed. I get that. It is hard right now to find people who WILL be there, much less LIKE their jobs.

The food was good, and once we finally ordered it came quickly. Last-minute needs/changes were handled well.

But there seemed to be an overall attitude from the servers that we should be happy to be there at all!

When I complained that we had not been waited upon, the response was, "well you left to go talk to another table." I decisively asked, "what about the long wait before I left?"

**We had other family there and I had given my simple order I er to my wife while I went to say hello.

I hate that the servers are not happy, but a restaurant is an experience more than eating. This kind of attitude won't lead to a better situation.

I ran it over in my head and decided that had the waited simply said he was sorry, and he would try to make it up to us, things would have gone a lot better.... at least for us! No telling what the management issue is that the servers are disgruntled.

I hope it gets better. I know my brother loves the place! He had us drive an hour for...

If not for the flavor of salt and grease, the food would have had no flavor at all. Absolutely nothing was made in house. Everything was very obviously from a can or freezer. The server was incredibly rude, on multiple occasions, as well as the fact that she didn't tell us that we were supposed to wait for her to take payment, so when we waited for a period of time and she didn't come back, we took our payment to the register and we were reprimanded for not continuing to wait and pay at the table. Luckily, she did take our payment at the register in the end. The dining area was reminiscent of a college cafeteria. It was loud and stark with no charm or decor. Between the rude server, the awful food and bland atmosphere, I was very...

The food is good here it is all who made for the most part except I wish that they did hand cut sweet potato fries! My chicken fingers were a bit overcooked and our waitress was alright. This was my second time eating here and I'd have to say its s good thing my first time around was a wonderful experience because today was a bummer for me , although my fiance Dennis had the hash omelette with home fries. He said the omelette was perfect and fluffy with the right amount of everything. The home fries were spiced to perfection and the coffee was fresh. I can't say I wont be back....because I will...and now baby Logan joins us for our review...