El Vallarta — Restaurant in Evansville

Full, satisfied, unsatisfied, confused, frustrated and left wanting more. This is definitely the most unique review I will write. Let me state that some of what I say will be so the owners and staff can read and possibly correct. This restaurant just opened this month. I love Mexican food so I was curious. Being new they had little information online. I wanted it to go and normally I would call a place ahead of time, but I couldn't because of the lack of online menu access. So I went to the restaurant and was pleasantly surprised to see so many cars in the lot, this lot has never been this full before, for any of their predecessors. I wanted a steak burrito, seems simple and was something I ordered many of when I grew up on Chicago. Again confused by the menu, I asked if they had them, I asked what came on it, he said beans and cheese sauce on top. I asked if I could also get onions, sour cream and tomatoes in it, I was told yes. The burrito was more like a big taco, the beans were on the side and all the extras I wanted came separately, not in the burrito(big taco) minus the onions which they forgot. I also ordered a Choriqueso, which I came to love while I lived in Mexico City. It's simple, melted cheese and chorizo. They advertise as ground beef and cheese sauce. I explained what i wanted, was told ok, and still just received the ground beef stuff instead. This really disappoints me. I would order that all the time, but only with chorizo and melted cheese. I mean, chorizo is in the name, why wouldn't it have it, especially when I asked for it. I ordered a steak quesadilla as well which was pretty good, though probably not worth the $5 price tag. What I ate was good, but practically all of it was not what I ordered. I have high hopes for this place and it can and probably will be very successful. I am allowing some leeway because it's brand new. I will try again and update later. I just hope I get what I order next time. It's worth trying because it was good and the staff was very nice. I would rate the food I ate as a 5, but the disappointment is why I only gave 3 stars. I imagine if you order anything as is on the menu, it will be very good. Only advice is to make sure they understand what you want exactly and then make...

I have tried this restaurant multiple times as I have lived in the city of Evansville for four years now. Each time has always been a huge disappointment with them giving me the wrong food not the right temperature undercooked food or just bad food in general. Options are limited so we keep trying but we are finally at the point we won’t ever return. Today we decided we would give it one more shot as I was feeling well and we all needed food. We ordered take out. I asked when picking up if my plate came with tortillas to my shock they didn’t. Which to me was odd as I never been anywhere that didn’t serve a plate with tortillas. I paid extra for tortillas and went on my way. Got home which the wrong order again. Decided to call this tome( first time I’ve ever called when our order has been wrong) the teenage girl that answered was extremely rude and I asked to speak to a a manager. He got on the phone and told me he would give me a $1 for the tortilla back but that was it. Well I am not driving there for a dollar when the guacamole is nasty. We can’t eat the plate without tortillas. He then told me to shut up and spoke about my mother whom he doesn’t know but definitely struck a nerve with me. Other items we have ordered there we have had the chicken salad which was hot melted cheese and hot chicken over a thin bed of shredded brown lettuce. My daughter ordered tacos with soft corn tortillas and has gotten flour and hard tortilla instead. These people there clearly do not care about the food they are serving especially when it’s take out. I’m upset I didn’t put this on my card to dispute it with my credit card company as I paid cash. This is something I try to do often for small business but learned...

Place is overrated. I really hoped this place would be good but it did not live up to my expectations at all. I normally love going out to eat Mexican food but this place ruined my night. Where do I start… the tortilla on the quesadilla was hard. Some of the chips were not cooked all the way and flimsy, the salsa was watered down... don’t even get me started on the staff. Ive never had a bad experience with Mexican restaurants staff up until i went here. My wife ordered a margarita and she was ID’d and the man brought it out to her. 5 minutes later he comes back to serve our quesadilla, he looks at her and says, ”are you sure you’re 21 you look 15.” Excuse me sir….What?!?!? Who in the right mind says that after you already ID someone… especially after he already brought her her drink. Back to the food, the rice was dry, the tomatoes were way too soggy, and there was barely any shrimp in my burrito. Man, I really wish my experience was different but it...