I’m not the type to point out a specific individuals unprofessional service. But when it’s multiple times, to multiple family members that’s when you know it’s a problem. There is an individual in the evening shift, “ JC “ who is very very rude. I’ve never had an issue with any other employee and I come here nearly everyday literally. All the other employees are super nice and respectful but for some reason this individual is always super rude and will literally try to raise his voice in frustration. It’s very...
Read moreI was feeling extremely sad and crying (my dog was put down this morning) and i went here to get my favorite coffee to help cheer myself up. I made my order, through my tears, and went to the window to get my order. To my suprise, the girl at the window also gave me a free cake pop to also cheer me up. It was the most nicest thing and it completely made my day. Thank you, kind worker -- it was so very sweet of you to...
Read moreFirst time I've been sure it just opened so if course everyone was happy to be there so yes it took long. But each time after that my Carmel macchiato has no flavor so the fixed it , still no flavor and fix it again and still no flavor it took 3 times to get it right. Now my daughter just went today and did not taste it before hand. No flavor in her Carmel macchiato! 🤦🏽♀️ ridiculous,!! You need...
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