This is unacceptable. My daughter was served raw chicken nuggets. I had to wait 10 minutes to talk to a waiter (not even ours, he was too busy choosing music on the TV). When I told the waiter, all he said was āOhā. No apology, nothing. He comes back a few minutes later and then asked if we would like a replacement I said no. I asked to speak to the person in āchargeā, turns out it was our āwaiterā, Iām guessing the owner. I had to tell him what happened, he said āI know, I was told it was kitchen error and weāre making a new onesā. I told him again, I donāt want any.
Services is HORRIBLE! No one followed up with us, except one time. After our food was served. I had to ask for extra plates, napkins etc. I ordered the molcajete, it was a 4/10.
What made me even more upset was the I didnāt even get the check, I had to go up to the register to ask for the check. (They bring the check to the table). Turns out I was going to be charged for the raw nuggets, after I asked her why Iām being charged for the nuggets the lady made a face, while smacking her gum and removed them.
We will NEVER be back. Iāll be going to Mariscos Mi Tierra or...
Ā Ā Ā Read moreGood customer service but pricey. I eat at alot of seafood places. I probably wonāt come back.
Likes: customer service, cleanliness, and Pina colada was great.
Neutral: complimentary app bag of tostadas with spicy onion water and a tomato soup accompanied with a headed prawnā¦.
Dislikes: portion sizes, no sides for 35.00 just a little amount of seafood. By little I mean one crab claw which one leg was broken off,less than ten shrimp, and 4 mussels. If not for my drink I would have left hungry. First initial taste was salty, They donāt have water in a glass so she charged me for a water bottle I didnāt even touch.( I took after my bill came Bc I was charged for it)Charged me for using my debit card. And the worse the VERY WORSE PART OF ALL! MY SHRIMP WAS OVER COOKED!!!! It was a struggle getting them out of the...
Ā Ā Ā Read moreThe place is small. We thought we was at the wrong spot after you come in. The kitchen is a front of the bar. The lady who served us ( only one for lo the tables there ) was nice. The food wasnāt what I expected since itās pricey. I have been is a lot seafood places and wasnāt what I thought would be. I probably wonāt come back.
The drinks I got a mango strawberry margarita that was good. Me my sis nd mom got the tamarindo drink. Wasnāt tamarindo we are Cuban and we now what tamarindo taste like. The have shops and salsa as soon you sit down. The portion size arenāt big to share one place since everything is pricey. We got the shrimp rancho and garlic. Taste really good. No enough shrimp like was worth it. You you wanna grab a good margarita itās okay other than that I personally didnāt like it that much. My...
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