I’m usually not one to complain, but I had order 3 breakfast burritos and the girl was in too much of a rush that she ordered jr and while trying to tell her that I want the normal size not jr she had got off the drive thru com ,because again, she was in too much of a rush. She was nice tho so not like she was mean or anything. But I got to the window and told them I want regular sized ones, I paid for regular and got handed jr’s, I went and told them and the manager said it was made with normal sized tortillas so I said ok and went to leave then fully opened it and it was even smaller than I initially thought so I called the manager out to my truck to have him look and he was very calm, polite, and helped solved the issue in a timely manner. Like I said I hate complaining but I felt like the situation was handled very good and I thank the young...
Read moreTried to order a simple cheese burger with no lettuce no tomato, add mayo, mustard, ketchup. Thats IT. And dude literally repeated back everything wrong 6 times, I just said forget it and left. Keep in mind I HAVE WORKED AT SONIC and am aware of issues and hard hearing, so I speak clearly, and loudly and slowly. And that was absolutely ridiculous. I said it like 50 times and dude went as far to add another burger and get the mayo mustard ketchup right on that one even tho I never asked for a second but got the no lettuce and tomato wrong. And even after being corrected that it’s JUST ONE BURGER with those edits, still couldn’t comprehend the simple order. As someone who’s worked at this specific establishment, I have a lot of patience and I tip, but that was absolutely ridiculous and I am not going to waste my time or...
Read moreThis location use to be amazing and I went there probably ten times a week but I went a while back and got cold food and wrong order just went there again and it took around six minutes to get my order but instead of the smasher I wanted to try I got a triple with regular patties asked for no onion got onions had no pickles but had lettuce and the smasher sauce one of the patties was broken into three pieces and just crammed under the other top bun was smashed to the other side looked like they tried just throwing it from half court to land it into the box complete trash but on a great deal d note my jalapeño poppers were hot Guess I will go to a different location to...
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