Went to the south point Ohio location. The drive thru was backed up so I went inside. Once inside stood there for 15 minutes while they cleared the drive thru, still had to yell to the back as no one even bothered to check the front counter even though there was a girl working that looked at me several times while she was playing on her phone. When the woman finally came to the front counter she was more interested in arguing about how long I had been standing there instead of taking my order, essentially refused to take my order because by this time I was pretty upset. Needless to say that really p*sued me off so I just told her I’d go somewhere else so due to this extremely unpleasant and rude experience not only will I never spend another dollar at this location, I will never spend another dollar at any little Caesar’s location again, period. I understand that there is a worker shortage but it’s no excuse for the behavior of the ones you do find. I would save your money or order a Gino’s or Giovanni’s pizza at least they still have good pizza and decent...
Read moreThis branch needs new management. Recently the pizza isn't very fresh or hot and they aren't very fast, what happened to the motto ( hot and ready ) ? Today I ordered through the drive through, each item I asked for I also asked if it was ready and she ( the manager ) said yes, then I paid cash and she asked me to pull to the curb and wait. After 15 min. I called them to see if they forgot me, they said they were JUST NOW putting my order in the oven. I had already set in my car for 15 min. burning my gas to run the AC in the heat waiting after she said each item I asked for was ready when I ordered it. I asked her if what wasn't ready if she could refund me, she said she didn't think she could do that, so I just canceled my entire order. I had to go inside for her to figure out how to refund me, while I was starving and others were getting frustrated because of their wait also. Obviously the young manager can't handle the store, they weren't understaffed as there were half a dozen workers and they weren't busy as there were 3 customers. I...
Read moreThis use to be such a good Little Ceasars, but it seems like in the last year it has really gone down hill, I am a pretty understanding person beings I've worked food most of my life, but being parked and told 5 minutes and I was there for closer to half an hour for 2 lunch deals during lunch time! Then give it another chance tonight, 2 pizzas,1 cheese and 1 pepperoni. Oh its going to be a 8 minute wait on cheese AFTER we paid. So we decided no, just take 2 pepperoni, girl refunds entire order, charges us for one pizza and we tell her no, misunderstanding we need 2 pepperoni she said oh it'll be a wait. It's 5:22 pm DINNER TIME and you guys aren't holding up to your "hot and ready" standards. No one in front of us, 1 car parked and 4 behind us. Either poor management has taken that store over or the current managers just don't...
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