Hoyt BigFoot Java — Restaurant in Federal Way

SHAME ON BIG FOOT JAVA! #BFJBoycott Forcing young, inexperienced drivers to show up for shifts after Washington has declared a State of Emergency. Businesses all across Western Washington have closed or reduced their hours for the safety of their employees and their guests, but Big Foot Java would rather threaten termination for those unwilling/unable to make it for their schedule shift. My niece was one of the young ladies that was told to make it or be fired. Her shift started at 4am Saturday morning. She drives from Fredrickson/South Hill area, but works at the Hoyt location. After slipping and sliding and getting stuck she called for assistance and was finally able to make it in. She arrived to a stand without power. Per company policy, she sat her car (the entire shift) rather than being allowed to sit somewhere nearby (with heat) or go home. After severe backlash and over 1,000 shares of this post, Big Foot Java has modified their hours as needed. They’ve also began retaliation in the form of termination for any employee that has commented on the post, shared the post, commented on their (BFJ) original post boasting about “We don’t close when it snows”, and/or any employee that has stuck up for themselves regarding safety and concern. * my niece was one of employees that battled the elements again today to make it to work on-time. Once she arrived, she was told “you’re free to go. You’re off the schedule”. I choose to support ethical businesses and I’d urge you all to do the same. Coffee and Cream Cafe, Easy Espresso, Dutch Bros., Gravity Coffee Co., Starbucks... there’s options, folks! Reminder to show your barista...

The only reason why I am giving them two stars and not one is because of how nice the ladies were when we went. They were really kind, now the customer service wasn't the problem the problem was the actual drinks. It had been the first time me and my family had went there and we ordered some Italian sodas along with a mocha Frappuccino with "whipped cream", we also ordered some "whipped cream" for our pup. As soon as we tasted the drink we knew something was off, the Frappuccino was extremely and I mean EXTREMELY sweet, keep in mind that we have a sweet tooth but this was too much. It took only one sip and it was instant regret, you couldn't taste any flavor due to how sweet it was. As for the Italian sodas, they barely tasted like anything, it tasted like water and a drop of vanilla extract along with a ton of sugar. But the worst part of it all was the "whipped cream". As soon as tasted it I knew that there was no way that could be whipped cream. The consistency was extremely thick and oily, it made us get a stomach ache afterwards. The cream I believe is buttercream instead of whipped cream, it was extremely disappointing and made my pup get an upset stomach afterwards. Never coming here again, I don't recommend this place at all, leaves...

I moved to the area 3 years ago, and I frequented them weekly. The baristas were all really sweet, responsive, and efficient. However, they have all new staff and the gals that work the stand now are not as thorough with their job. The wait is always 10+ minutes long, even if there are only a total of 2 cars in line from both sides. Everytime I have gone. Which is 4 times, I have to mention that I have a Rewards number for my points, and I catch the vibe that the girls working are on a social hour at work, rather than having strong rapport with their customers. Perhaps, the extra traffic is because of the growth in population, or because Bigfoot tends to have a difficult time with delivery. But there should definitely be another Bigfoot Java location in Federal Way. I got a giftcard for Christmas, that I would love to use. Except always having 2 kids in the car, and being short on time-with having the same idea for my Morning pick me up as everyone else on the block-I don't really want to have to wait in line, in a tiny parking lot for crummy...