Burger King — Restaurant in Florence Township

Every time I go around 4pm they are extremely rude. Speaking in Spanish about the employee not know i am Spanish myself. They rush you at the intercom and still don’t have the right order. I keep giving this restaurant a chance but it continues to disappoint me. Ordered an 8 piece tenders small fries and a small coke. I received an original chicken sandwich 8 piece chicken fries fries and a small coke total was 12 dollars. When I told her the order was incorrect (she had a black button down on) idk if she was manager but extremely rude she took the bag then hand it back saying that’s what I ordered I repeated what I wanted n she hands back the bag saying this what I ordered . I hand it back (at this point I’m frustrated) and tell her once again this is not what I ordered so she eventually walks away from window and mumbles oh my god and start speaking Spanish about me. Yo soy Latina..another team member gave me my order tenders were super hard and dry. And I did not get a refund I know for a fact I overpaid them. This restaurant needs to clean out the crew and hire...

My experience was horrible ! I asked for a minute to look over the menu ... 30 seconds later the Bk employee rudely asked if we were ready. I said "yes" and proceeded with my order ..then she said " so you wanted two cheeseburgers ect.. with an attitude. Paid for my food asked for extra napkins because the drink was oozing out the top of the cup and the employee huffed and puffed over extra napkins . Got home put my food on my plate and was short 2 chicken nuggets and those 2 nuggets were replaced with a overcooked dry possible old chicken tender . The customer service at this burger King was the worst I've ever encountered and will not go back . I'm unsatisfied and will be sure to let people I know not to go there . I almost don't trust the food I'm going to eat . There's so much more I'd like to say about this place but I'm sure other people have already been there and know what I'm talking about. " fresh chicken" should not be stringy and...

I've been here several times in the past for lunch since its close to my job. Every time I've gotten my lunch from here I've regretted it. The food is cold and they put absolutely no effort in making any of it. The employees have attitudes and seem to joke around with your food while they are working, so it takes long for even a small meal when no one is around... made me late from lunch a few times even though its less than 5 minutes from my job.

I've tried their nuggets, fries, and burgers. Literally everything was cold, the nuggets were tough to bite into, the fries were all limp and soaked in grease which left a horrible after taste, and the burger (which still had pickles in it after I asked for them without,) had lettuce and mayonnaise all over the bun on the outside of the burger because they didn't even care to wrap it properly. Take the longer drive to anywhere else...