Domino's Pizza — Restaurant in Florida

Went to this Domino's yesterday. Had ordered through the domino's app so was able to track my order as to when it was ready to be picked up. We only live about 5 blocks away from this Domino's so it only took a few minutes to get up to the store once the app indicated that our order was ready. Hit the "I"m here" on the app and then proceeded into the store to pick up my order. The first store employee asked me for my name and I told him what it was and he proceeded to go look for my order. He kept looking for it in back where they were cooking everything and then he came back up front again and asked me the name on the order and then looked it up on their computer. Then he went back and talked to another employee who came up front to check the computer again. At this point I have already been in the store about 5 minutes. The second employee then said to me that my order had gone someplace else. I thought that he might have meant that I ordered it from the wrong store. I asked him what store did my order go to and he said no, that they had given my order out to the wrong person. He said he would make my order again but that it would be ready in another 15 minutes. I did not get an I'm sorry or let us throw in a dessert for your inconvenience or we will let you have this on the house since we messed up. We will never go back to this Domino,'s again! No customer skills at all! If this is what the service is like at all domino's then domino's has just lost...

My wife and I ordered a carry out order from this Domino's and it was horrible. My wife called for a refund or credit on the order and the guy on the phone (I could name him here), said he would credit the order of $17.55. The next time I ordered, they told me there was a $10.00 credit. This was not my first issue with this Domino's. Oh, did I mention that I was a former Domino's Pizza Manager? I left on good terms in Minnesota and have been a Domino's customer since 1981. I like their Pizza, it's not as good as it used to be, but still like it. This particular Domino's has more issues than any I've ever seen. I contacted the Corporate office in Michigan, 3 times and the franchise owner was supposed to contact me. Apparently he knows I am right and doesn't have the courage to contact me. At this point, I just want a refund and will not use any Domino's again. You see, at one time Domino's Corporate had the guts to actually oversee their Franchise owners. Those days are long gone. Sorry to any Dominoids that read this, this store is shedding a bad light on all the hard working Dominoids that actually give a damn about the job that they are doing. And for any real old time Dominoids, these guys would fold up in the fetal position if they were doing multiple 100 plus pie hours in a row with 3 Bakers Pride...

My complaint isn't about the food or service. I love this location. My complaint is more of a concern for public safety. A few days ago I was walking home from work and a red Honda Civic coupe passed me going very fast in Caribbean. I signal the driver to slow down and he responded by giving me the middle finger. Caribbean is a 30 mile an hour zone. It's posted everywhere. There are kids playing outside all the time and everyone knows everyone. Minutes before getting home I saw the red Honda again. This time the drive slowed down and we locked eyes. He slowly passed yelling all kinds of stuff. Later that day I saw him again while doing to an appointment. He pulled into your Domino's location. Later, after talking to some of your employees I found out that he works at your location as a delivery driver and that he was on duty when speeding through a 30 mile per hour neighborhood. I don't know his name. He looked tall, Hispanic, maybe 30 to 35 years old, black hair with facial hair, but trimmed,...