SOS Cafe — Restaurant in Florida

Not sure about these other reviews that state “staff is awesome”, and I can’t comment on the food because we never got it. We never even got served. We came in with a group and took up two tables. The other table got served and we did not. After 30 minutes we addressed this with staff and was told that it was one server, where we told the server she said she wasn’t our server. We then told another server and the bartender (the only way we even got drinks is we went up and got them ourselves. Instead of fixing the problem, the staff just seemed to discuss who was supposed to actually serve us, and I assume the answer they came up with was “ignore them until they leave”, while taking a hundred orders in front of ours, meaning our entire group would be finished eating before we even got our food. This was a waste of an hour of my life and forced us to go in to town and keep our kids out until 10, despite being paying guests staying at the park, and having a 6 pm reservation…don’t even consider going there even if you are staying...

Tonight was great night. I would like to thank Juanita for booking the great prefomers.I would like to thank the entire staff for taking care of the customers. Best of the Best Tonight.Thank to Theresa Lumpkin, Vivian, Ashley, Annette and everyone that took part in making this night a special event. You all are awesome. The prefomers that Ms Juanita lined up were great.We love and appreciate all of you. Happy Birthday Ashley...

Food is so bad. We ordered jalapeño cheese curds and got served regular ones. When we mentioned they were the wrong ones and we would eat them because we didn’t want to wait, we just wanted a slightly reduced price on them, the owner said if we sent them back she’d take them off but not otherwise. I can’t imagine the arrogance to rather throw out and waste food than own up to your own mistakes at your garbage cafe. Cant make...