This is our go-to Starbucks given it's location to our home and, 9 out of 10 times, we go through the drive-thru. The folks who work here are great but the drinks, specifically the amount given, are inconsistent. I order a flat white and my cup is rarely ever filled. I know the cup cannot be filled to the brim but my cup shouldn't only be filled 3/4 or 2/3 of the way. I thought maybe this is just the way flat whites are made nowadays but when I ordered the iced lavender cream oatmilk matcha today (my 3rd order of it since it's introduction), my drink was only halfway filled. If my Starbucks trips wasn't a pitstop on my way to doing things/going to places, I'd go in and ask if my order is correct but unfortunately I haven't been able to. So for now a star for the great staff, convenient location, and another for the fact that the taste of my drinks remain consistent. I just wish their "pour"...
Read moreI had a regular Starbucks habit and am only going to this location because my home was destroyed via flood and I have moved temporarily. I go through the drive thru very early in the morning with hope of convenience, consistency and a breakfast that isn't 1,000 calories. This location has a light attached to the drive thru that is blinding. I understand safety concerns but it is excessive and makes for a very unpleasant start to the day seeing spots while driving. I don't dare mention this to staff because I have previously asked if the 4 ingredients of my drink order can be mixed together so I can just drink it and have been met with attitude, shrugged shoulders and the suggestion to "just shake it around a bit". I don't want to shake a cup of coffee in my car. Instead of going 5 days a week I go once a...
Read moreThis is the best Starbucks I have ever visited. The customer service I experienced this morning was beyond incredible. I usually bring my German Shepherd through the drive-thru once a week for a pup cup. Tragically, I have to put him down tomorrow, so I came today for one last pup cup. When I asked if I could pay extra for a bigger pup cup, they insisted on giving it to me for free. They also gave me a free Trenta-sized drink and a chocolate dessert for him too. The employees were so kind and compassionate that it brought me to tears. Their empathy in such a difficult moment means more to me than words can express. I want to deeply praise every single person working this morning and ensure their kindness doesn't go unrecognized. I will forever be grateful and will always come back to this...
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