Subway — Restaurant in Florida

Been coming to this location for 10 years and have never experienced any issues, until the last few times i had came. The first issue i experienced was when i had picked up an online order and decided to order soup along with it, they kinda ran into the back and probably pulled some old package out and quickly heated it up, i rather them just tell me they don’t have it. I got home and the soup was spoiled! sour and nasty! The next time i ordered online i picked it up and when i got home the subs were actually incorrect, i had no cheese or lettuce on mine and had been given banana peppers that i didn’t ask for. My bread was also not toasted like the receipt said. So by this point i started to feel disappointed with the service and quality so when my family placed their most recent order i checked the subs in the car and to no avail they were wrong once again. I happily walked my butt back in the store and told the lady that there was no cheese on my TURKEY sandwich. (that’s important for later) She declined to remake it and just wanted to hand me cheese, i was like um can you at least put it on the sub. Please and thank you. She was a total a hole about my sub being wrong and kept questioning which sandwich was wrong bc she made them. I got a turkey and my dad got a ham sub, i end up being bullied out of getting cheese and wrap up the sub and leave. It wasn’t until i got home that it finally hit me that they swaped our sandwich meats around and i had ham on my sub with my veggies and my father had turkey on his sandwich. This place has seriously been on a downward spiral for the past 7 months. They need to get...

What a wonderful subway!! Clean and new and the sub I had was (unusually) made perfectly well and their ingredients were fresh and plentiful! The pizze my wife had looked and smelled so good I wanted some and I dont like pizza! Not like gas station subways which we have stopped going to as road warriors who spend a lot of time on the road and in Subways. I cant imagine what the other 2 people who left bad reviews experienced. Although,I did ask because of their accent, not the review, the owners are from Jordan and def have completely different cultures than ours. Maybe some understanding of their culture would leave us less judgemental and more understanding, besides you cant sit at a traffic light without someones "bump" so being loud is part of our country also. And maybe the guy was in the bathroom? Give him a break he's probably working the whole store by himself...

The employee that made my subs was rude, in a rush even though no one else was in line, seemed aggravated from the start. Also, he didn't change his gloves when taking items unrelated to my order from the oven. He also wouldn't use my coupon which was the only reason I came in to begin with. I have noticed at other establishments that the quality of workman ship and customer service is becoming worse. This is not an isolated incident as Gen Z hits the workforce, we are seeing declining food quality, and customer serve at many establishments. It is already bad enough that we have to pay way more for food, (thanks to the child sniffer in office) but to get bad service and poorly made food is the nail in the coffin. I don't think I will be returning to this location this isn't the first bad...