Subway — Restaurant in Florida

On December 18, 2022, I placed an online pickup order for 3 footlong subs at the North Fort Myers, Bayshore road location. I paid $3 extra for smashed avocados for 2 of the subs. When I got home I realized the smashed avocados were missing. When I contacted the store through their online website a few days, when you call the phone rings and rings, later to complain about the missing avocados, the owner, Jillian, responded via email on December 22, 2022, that she would send a $3 gift card to make it right. To this day she has not sent the gift card or responded to my recent email a few days ago. My main complaint is, it is hard to verify they build the subs correctly if you place it online. You have to trust their honesty and competency and proper training. This Subway location cannot be trusted to prepare your subs correctly unless you stand in front of them while they build your subs. Secondly, don't promise a gift card and not follow through. It is rude and poor customer service. My response is to never again place another online order or in-store order at this Subway location. I will take my...

Skimpy Skimpy Skimpy! This location has gotten very cheap on the meat! They used to put lots of steak or chicken, but this year I have noticed that the amount of meat that you get on your sandwich has been reduced by half! You used to get a full scoop, but lately it's more like half a scoop. They charge a lot for sandwiches and now you get a lot less for your money! I have been to other locations recently and can still get the proper amount of meat. It seems to just be this locations. For What They Charge, I Should Get A Decent Sandwich, not a bunch of bread with little bits of meat scattered around. I have stopped visiting this location. I use the Merchants Crossing Location which seems to give a good...

I had a hard time sitting this app up at my house because I don't have Wi-Fi so I was at the Bayshore location and I had an employee trying to complete the download of the app so that I could get a footlong and then get a free foot long and after an hour and a half their Wi-Fi was not letting me complete the download and put my card number in and even order so I walked out with just one sandwich and I was totally bummed but the employees are absolutely adorable helpful kind nice sweet as a piece of cherry pie I go to that location all the time so pretty much they kind of know me and I know them and I will be back but I got to figure out what's going on with my phone and this app because I am...