Today I went to subway and I have never ever had a problem with the customer service there until this woman name Jessica started working there. As I walked in Jessica was standing at the register and did not even great me, as I stood in line being the ONLY customer she shook her head at the other employee repeatedly like she was saying she is not going to take my order. The other employee had to stop what she was doing to serve me. Jada was very nice. Then as I was checking out with Jessica she barley spoke to me, snatched the money out of my hand and then tossed my money back at me. Then as Jada was finishing my order Jessica ask's if she can clock out? So you just didn't want to do your job even though that's why you work there? Ever since this Jessica has started I have had 4 other encounters like this and I have said nothing but she is bringing down their moral and does not deserve...
Read moreIf I could give zero stars right now I would. We have always loved the food and service at this location but twice in the past 30 days the website has taken the $50+ for my order and the store tells me they never got it. I realize that this is not the stores fault, however when the employees at the store simply shrug and say "not our problem" and can't direct you on whom you can speak to about the problem since I have to wait at least 2 business days for the bank to clear the "processing" charge from my account, it is frustrating and disheartening and to be honest bad customer service. I don't think we will be using this location any longer. I would rather make the trek into Palm Bay or Vero Beach, which is sad because this one is a...
Read moreI was there 10 or 15 mins prior to closing during COVID hours 8pm (I guess) and server started my order but was so rude I asked him to be nicer, then he refused to make my sandwich and the other server reluctantly finished. At the time I was experiencing low blood pressure, and had nothing to eat at home. I had to sit down while the person in front of me ordered several sandwiches. I didn’t say one word about it but the male server had a problem with me. Haven’t seen him since but the female is still there. If I owned the store I would fire them both. My wrap was just a round blob. Stay at home if you don’t want to work. I am a senior with a medical condition but neither of them...
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