Taco Bell — Restaurant in Florida

Crazy experience here tonight came for some food I get there and immediately horrific attitude coming out the speacker I kept it together and ordered my food every word I said was met with attitude attacks by the employee coming thru the speacker when I finished my order she gos PULL UP! And I go yess sir I get to the the windows after I pay, the employee gos yes ma'am I immediately apologize for any issues what so ever in my part then asked for my refund I no longer trusted them with my food when I asked for my refund the manager got very confrontational she didn't want to give me no money and no food she closed the window so I called the cops cops come cop asks them if they will refund me they say yes I paid thru apple pay so it had to go thru the iPhone my wife's iPhone so I give the officer the phone and b4 he can get to the machine to do the refund it asking for face recognition so I say can my wife go in and doit the officer saids yes ny wife walks with the officer into taco bell only for her to be screamed at cursed to the manager had to be held back by another employee she was coming at my wife and see all this from outside the officer said since they don't want to refund that they don't have to so no food no money smh All these happend at 12:40 am Wednesday January 31 The rudeness and disrespect and attitude FOR NO REASON was out of control #tacobellcorporate please look I'm to this and those cameras no food no money for nothing that we did at all we got hungry drove literally 2 mins up the street and entered a...

It started off not so great, but the workers were friendly once you started talking, and then ended not so well.

I waited at the counter for about 5 minutes to place an order (with no one ahead of me). That wouldn't have been big deal, except someone walked in and asked if I'd been helped yet. I said no not yet as she asked the people working her the same question, and one of the ladies said "what does he want?" and not in a "may I take your order" kind of way...

The lady who took my order was really polite though. I didn't catch her name, but a younger lady with some nose rings.

I came back to the counter to get my drink, since it didn't come with the meal when that came out... The same young lady helped me get the drink I wanted, and I saw a large guy who was really nice also.

Their hours for their lobby are incorrect as of 9-17-22 writing this, bit I put in a request to change them. They should be 10-10 every day. They have their lobby and drive through hours listed as the same thing.

Because of the incorrect hours, I was trying to have a late Zoom meeting and was told I had to leave (by someone who seemed to be a manager). I was starting to get weird stares by 10 but no one said anything until...

If I could leave 0 stars I would. I typically avoid this location at all costs, but today my husband and I were headed in the opposite direction of the location we normally go to on Bruce B Downs and Wesley Chapel Blvd., so we went through the drive thru at this location because it was on the way to where we were headed. I knew that was our first mistake. Our second mistake was thinking that we would receive friendly service and our food made properly. Instead we were greeted by a rude young woman who was working the drive thru window. When she took our payment she quickly returned our credit card without a receipt (probably because she didn't want us to fill out a survey). The food that we received was poorly wrapped and the ingredients inside of each item that we ordered were not evenly distributed, instead all off the filling was globbed into a small corner. It's pretty obvious that management is lacking at this location. There are 2 other taco bell locations within a few miles of this one. If you can avoid this location save yourself some time and aggravation and go...