The Landing Bar & Grill — Restaurant in Florida

It's quite unfortunate that I must give at least one star in order to leave a review for this establishment. My significant other, my best friend, and I recommended this restaurant for a night out for dinner and drinks with some friends from out of town. We, as a group, decided to all have wings as our entree. First of all, under the menu description for the wings, the very first statement is that the restaurant doesn't split flavors or sauces (which is already a rarity when ordering wings, anywhere). We inquired about this to the waitress, there were five of us, we planned on ordering at least 40 wings, obviously we don't all want the same flavor. Not that big of a deal, I suppose, we just all each chose the 10- wing option. 20 were traditional, 20 were boneless. When they came the the table, they looked pretty good! But, the boneless didn't taste it. Everyone at the table agreed. They were pretty dry, and over cooked. The traditional ones were plump and full of sauce... When the waitress (finally) came back to the table, the boneless had been tasted by most of us, and generally agreed they were not up to par, she asked how everything was. Now, I'm not typically one to complain about food... but I was hungry, and she asked! So I told her, they were pretty dry, and not really that good at all... could I have some sauce for them? Maybe that'll help? She said "okay" (not, "I'm sorry") and went to get the sauce. After a while a DIFFERENT waitress came to our table and started interrogating us about the comment regarding the boneless wings. "What was wrong with them?" "Dry, like how?" "How was your appetizer?" (Unrelated)... my best friend finally compared the boneless wings to McDonald's chicken nuggets, then the waitress started yanking the plates of food off the table telling us "we don't have to look at it anymore". Let me explain, she never once ever apologized, or offered to speak with her manager, or offer to get us something else to eat/fresh wings/etc. There was never the offer to reconcile the situation. I'll also say, I wasn't looking for one. I'm just reflecting how the entire situation played out. So we continued to catch up with our old friends and start our second round of fresh drinks when the manager/owner approached the table. She carried the same confrontational, interrogative demeanor, asking each one of us what we had and what exactly was wrong with it. She never apologized for us being dissatisfied with our meal, and even asked why "so much was gone" when it was sent back. Well, there were five of us, you do the math. Remember, I never called the waitress over to complain about my food... SHE asked ME how it was. She then accused us of HARASSING her waitress! She just kept saying "The chicken is fresh, I saw the food come out". She had to had said it three times and at this point, I became hot. I said "DID YOU TASTE IT? BECAUSE I DID!" I am not one to get confrontational, especially to a stranger. This is the owner of an establishment, standing in front of me, head bobbing with her hand on her hip, the attitude of a bratty seventeen year old, angry that I gave a poor report about an item on her menu... I demanded my check. I was done, I didnt even want to finish my drink. I asked and demanded for the check over and over and she just kept standing there with her hand in her hip. Then I threatened to leave without paying if she did not get my check!! (I WAS STILL WILLING TO PAY! WE ALL WERE!) I've never walked out on a bill before. She yelled at us to leave and stiff the waitress, that she'd be stuck covering the bill (this is an outburst in front of other customers). It was just absolutely embarrassing and surreal and none of us could believe what we had just experienced. I will not only never recommend this establishment but I would advise AGAINST it.

** update: this woman called the employer of our out-of-town friend, to complain about "behavior", even lied and said, and I quote, "broke plates" and "walked out on our bill".

Am I supposed to report this person for harassment at...

I brought my son to the landing for the lunch special. It was spaghetti. My son was not feeling that well and I thought a little spot of lunch would help. We got there and sat down there were not a lot of people there. I told the waitress that I would like a tea and my son ordered a sprite. I should’ve known when my tea came, the tea was extremely weak I showed it to My Son I look like water I had already put sweetener in it and I was thirsty as it’s summer here and it’s hot so I just drink it like it was did not complain. We ordered the spaghetti but I asked the waitress if we could just have my son get a saucer and I would share the meal with him Because he was not feeling well and didn’t want but a few bites. She seemed irritated by this, and told me that there would be a 299 charge for sharing. I said I just want a separate dish it doesn’t have to be a full-size plate,it can just be a saucer. She said it is still $2.99 very quickly and seem to be irritated by my request I said fine , and thank you. I never complained. The spaghetti was so tough.I had requested when I ordered the spaghetti that it have a lot of sauce it barely had any sauce at all when arrived . When she came back I asked for extra sauce and she brought me a very small little bowl with some sauce in it. It’s seem to me the wait staff (female ) that I could see, where more interested in waiting on the men that were there while they were strolling down the isles singing the song that was playing. Just seemed like they were more interested in that clientele than me and my young son.The man at the entrance of the restaurant I think it may have been the manager or the owner, he was very nice and greeted us and told us goodbye. But the dynamics that goes on inside of the restaurant with the wait staff and the public needs to be reviewed in my opinion to make (((everyone)))) feel welcome.And then my son only took two bites and we paid over $20 for a plate of spaghetti and a sprite and an ice tea. I will never...

I am frequently at The Landing because I know a majority of the employees who work at the establishment. Some days are slower than others, but tonight happened to have more people than usual. I originally came out to have a relaxed, fun evening with my friends and the staff I throughly enjoy. The night was going amazing as planned and the customer service was outstanding. One of my very close friends who I consider family happened to get off work and agreed to come to The Landing to allow me to spend time with him and his son. (This is always difficult because we are both cops and work opposite night shifts so we are never able to see each other) Once he arrived it became that much of a better night, there was a band playing and my friends son loved the music. He was dancing and quickly became the star of the show. We were at the establishment for a series of hours spending time together. Eventually we walked outside onto the patio area to get ready to leave. I went to pay my bill and when I walked back to where my friend were, I found out the owner/manager of the business came out with a very poor attitude and very out of line comments. The owner stated that she had been getting numerous complaints about how my friends son was at the location at such a late hour. My friend informed her that he had no problem leaving, especially since we had just paid our tabs. The owner quickly responded with a rude remark implying that he can parent his son how he wants, but not at her bar at such a late hour. She also stated how she now has to worry about him drinking and driving. When she was informed that he is a police officer and drank nothing but water all night, she responded with "That means nothing but zero importance". She eventually walked away after saying additional unnecessary comments. We were all shocked due to the fact that we are regulars and she knows us very well. We were treated very poorly tonight by her and sadly will never...