Tropical Smoothie Cafe — Restaurant in Florida

Love the smoothies but made the mistake of ordering a salad last night and ended up with food poisoning. Called the store last night to notify them the lettuce was bad and was told to call back today to speak with the manager. Spent all morning throwing up so couldn't call til just now. I spoke with Joe Roger's who told me the lettuce and everything was fine when he left at 4 (implying I'm making up a bad salad) then told me it's a 3rd party app who handles the orders and he has to delete something and then bank and the app have to do whatever so I can get a damn refund for the bad food I received from this location that made me sick. Never apologized, was very unprofessional.

If I actually get a refund I will update my review to reflect that. But after my conversation with the manager at this location I am not very confident in...

Ive tried avoiding writing this review because the quality of the smoothies and sandwiches are amazing here. However the last 4 times in the past 2 months that I have been here, customer service is very poor. This location seems to be run by High School teenagers and has just become a local hangout. Due to this, customers walking in the door take a backseat. Specifically 2 weeks ago I stood at the counter for 5 minutes while an employee was siting in the booth with their friends and completely ignoring me while the 1 girl still behind the counter was in the back and not coming out. Today they were talking to their friends at the counter about personal things while I was standing there waiting to be acknowledged. The owner should invest in some cameras to monitor the staff before they loose out on business due to...

I came into the plaza because I had a nail appointment next door. I only had 5 minutes to spare. First time ever coming to this place. Ordered a blueberry bliss that's all!!! I sat down to wait for my order. Waited, waited and waited. I see 4 girls talking and not making anything. One of the even looked at me a few times. Finally I got up and asked where was my drink. The tall blond chick that took my order couldn't even remember what I ordered and mind you I was her last person. I finally asked for my money back plus my tip and they couldn't even figure that out. I don't complain much at all seeing the I'm a store manager and I don't like people doing this to me but come on!!! All I wanted was a drink. Oh and by the way, was late...