Wawa — Restaurant in Florida

I am writing to express my disappointment with the recent experience I had at your gas station located off I-95. This was by far the worst experience I have had while traveling.

I stopped at your station to refuel and use the restroom, a common need for travelers in this area. Upon entering the restroom, I was met with an unacceptable level of cleanliness. The restroom was filthy, with no toilet paper available. Additionally, one stall was clogged with toilet paper and water, rendering it unusable.

I approached a Wawa employee to report the condition of the restroom, and was told by a young woman that it was not their problem. When I expressed my concern, she responded with a nasty attitude, telling me I was disturbing the peace.

I expect a certain standard of cleanliness and customer service, especially at a location that serves so many travelers. I hope you take immediate action to address these issues and ensure that other customers do not have to endure such an unpleasant experience.

Thank you for your attention to...

Tried to purchase an item that was supposed to be 3 dollars off for happy hour as the sign that was posted stated. Register rang up full price. Was told by management they could not take the 3 dollars off. They would have to give me a3 dollar gift card. Waited 4 days thinking that was plenty of time for them to fix the problem... nope. Manager stated i took the signs down. Obviously someone put them back up. But is that really the right way to fix the problem. Get your register fixed so it does what is supposed to. Won't be going back again because manager obviously doesn't care to...

I ordered on the app and walked in and waited in line for the red head boy behind the counter to make drinks. After about 10 min, I asked if my order would be up soon. I wonder how long I would have stood there like an idiot waiting for the 2 drinks I ordered if I hadn't walked up and asked, because he proceeded to reach around behind the counter where they were hiden out of sight and say are these it? I said, "Yes, thanks for letting me know." he replied "your welcome," oblivious to the fact that both my hot drink and cold drink had approached the same temp. This was a bad visit and not...