Westshore Pizza — Restaurant in Florida

The manager Jack is very rude and had horrible customer service. The night before they had made a mistake on a topping for a stromboli I ordered. I called them back immediately and they had just closed. I was very polite when i called in the next day and had the displeasure of speaking with manager who I believe was Jack. Jack said that he would not be willing to replace my order because I had had some of the stromboli the night before?! Saying that he would only credit my accont $5 and then went on to say, "well if you ate some last night then it couldnt have been that bad huh?" When he said that, that was when I was completely shocked and told him thats bad customer service. And then he tried arguing with saying that its not? Who treats a loyal customer like that? Even if i was wrong, but it is completely their fault. I would of expected a lot more from this company being that I ordered what I wanted and paid $25 for my order. So i don't think that its unfair to either refund my meal that i couldnt enjoy or to bring me a new stromboli. I have never seen a restaurant treat a...

Rude ass people Delivered my food to the wrong apartment did not come back to bring me my food I had to go to the other apartment to ask for my food then I had the cops at my house for fraud....Wow.I asked the girl to read my address to me the address they had was correct but for some reason in their system put a number with # that I did not enter in. I proved that to the police and showed them the receipt and my email. All the info I put in was correct I paid online never do that again. The manager was a real piece of work didnt even have the balls to get on the phone. Never apologized for their mistake. The police that came said order from Jotos next time they are better lol. F off westshore never again. Ohh and I still was charged for delivery. And I paid for loaded fries that were not loaded. Every thing was cold by the time I retrieved it from the wrong apt. All of this was 3 hours after I placed the order. Dont order...

We waited until half hour after the pizza was to be delivered and then called to check on it. They said, it was on the way. When the delivery person came he only brought two out of three. We then called them back and asked were told they could make us a new one or refit the one they didn’t bring. Yes, naturally you credit the one we didn’t get. The owner was horribly rude when we asked if they could bring us the pizza we still didn’t get and offer us a credit for the confusion (and additional 45 minute wait for them to bring back a pizza). He asked if she ever managed a pizza place during Corona.... ( coincidentally the answer is yes, my niece currently manages a very busy pizza restaurant and would never be so rude to a customer). None of us will ever give this company...