We have enjoyed frequenting this restaurant many times. The good BBQ and homey atmosphere were the reasons. Tonight, however, it was different. The restaurant hours state that they close at 9:00. We arrived at 8:09. The other few tables finished their food and left. At that point, the cleaning began. Two servers swept the entire floor, scooting chairs around noisily. Then, one server brought out the mop and mopped the entire floor except the little corner where we were trying to enjoy our food. The odor of the mop overtook the BBQ flavor of our food and ruined our meal. Having been reared with manners and having been servers while in school, we knew the inappropriateness of this situation. It was SO RUDE! We finished our food as best we could, paid our bill and were in our car at 8:53, so we did not delay their closing at all. There’s a new BBQ place in the area. We’ll have to give them a try. Response to the owner’s rude comment; No, we DON’T own the new place! An apology would have been a more appropriate response. Apparently, you don’t know much about winning over or keeping customers. Against our better judgment, we decided to give this restaurant another chance last week (April, 2023) because we used to enjoy the food. BIG mistake! The service was fast and our food came out quickly, but the fried pickles, onion rings, and brisket were all COLD! The brisket was also VERY salty. This is the last time we will ever visit. And owners, no snide remarks are necessary. It only makes you...
Read moreOn Saturday, June 12, 2021 we went to "Boo's" Smoke House BBQ because my oldest brother had mentioned how good the smoked porkchop was. As we entered, the owner, Mr. Boo was sitting on the bench. Not knowing who he was at the time, I asked of he was owner and he replied, "Yes, I am. My name is Boo!" I introduced myself and told him that my brother said how good it was and we didn't look to be disappointed..LoL. Yes, he was very hospitable with a welcoming smile! :)
Moving forward, Dakoda was our waitress and she was hands down one of the most personable, funny and welcoming people I've met. She was truly helpful, insightful and more than willing to ensure we had a super first time experience. Let me tell you, SHE DIDN'T DISAPPOINT!!! We choose the 2- meat combos. I had the smoked porkchop, ribs (3 bones), onion rings and side salad. Marc had the brisket, ribs, baked beans and corn nuggets. Marc is a meat-eating guy and considers himself a "connoisseur" when it comes to BBQ and he couldn't help himself!! BTW: We had fries on the house to try and EVERY piece of meat was TENDER! It was a win-win type of night!
FYI: the comeback sauce for the onion rings and "sopping" sauce- a vinegar based sauce is DELICIOUS!!
I don't mind paying for good quality food, friendly and professional service and Smoke House didn't disappoint! Stop by and let them know that Ruby sent you!! I can't wait to go back! We had already started eating before I took the pics...we...
Read moreUpfront, I'd like to say that I seldom have reason to give anything other than "good" reviews. Only once before have I felt the need to give a "bad" review...until now. This is #2. I arrived at the restaurant at 6:30 pm. tonight, and placed my "to-go" order for " two pulled pork plates". The cashier asked, "Two pulled pork plates?", and I confirmed. The receipt shows the order was paid for at "18:35:05" (6:35) My order was brought to me at 7:15 pm. I drove 6 miles home, and we sat down to enjoy pulled pork. At first bite, it was obvious this was chicken..not pork. Since we had already started eating, we didn't think we should pack it up to return. In retrospect, I wish we had. I called to tell them we didn't get the right order. The girl apologized and said she'd tell her manager, but she was busy at the moment. I asked that she please go on and tell her. When she came back to the phone, she said, "My manager said she is sorry..it must've been 'miscommunication' Merry Christmas."! Whaat!? Excuse me, but most food establishments..even burger and pizza takeouts, make some offer in return for their faux pas. Therefore, the reason for this "bad" review. I might also add that the chicken was dry even after adding the barbecue sauce. I doubt...
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