ThaiSmile Folkston by OK Group — Restaurant in Folkston

12/2/2022 we visited this restaurant for a repeat time. We have been here before and loved it.. This time we brought company w. us because I bragged about it to them.... We came in about 8:15. Granted it was late, but still no excuse for poor service and food. First of all, the Sushi that we ordered was fresh and delicious. We all loved our Entre and appetizers. I ordered the dumplings as a meal and a side of fried rice. I had to send the dumplings back because they were cold, they came back hot and they were good. The rice didnt arrive and I had to ask for it twice, I wanted it w. the dumplings. When I did get the rice, it was burned, and it had the burned taste all the way through. burnt white rice w. scrambled eggs and maybe some peas is not what I called fried rice but hey?..I returned it and asked for a no charge. A little advise for our server; he needs some experience and needs to be trained properly. We had to repeat to him a few times, wait too long for certain things. The appetizer should come first allow the people to eat, then serve the dinners. We also had cocktails. He Didnt know how to make a mai tai for our guests, when google is handy....He needs to write things down so that he doesnt forget. PRE BUS and BUS the table. We sat and visited after we ate w. our dirty plates on the table. Dont go back to the kitchen...

Normally is my favorite place to go get sushi, but tonight it was new people not my normal. I understand being under staff and the wait time being longer then usual, but tonight I waited about 40 mins for a refill on drinks even put the empty cups at the end of the table. Took them 3 different trips with our food to notice the empty cups and offering a refill. The two new to me girls was standing at the front talking alot and standing around. Every time they looked at our table and seen me looking thier way I'd get a dirty look. One even watched me put the empty cups at the end of the table and didn't even offer a refill but did complain about how much people was leaving for tip. Loud enough that I heard her at my table. She never once apologized for the wait of the food or how long it took for get a refill. I had gotten up to pay my bill and I had asked for a to go box I was told to grab them myself. Worst experience I've ever had here! I will forsure never go when these girls are working. I'll only go when my "regular girls" are working. They know my order by just seeing my number or name! So with that said it all depends on the time and day I'll go back. Fully expected better service tonight especially with it being so busy and a...

I would go back and give it one more chance but 2 miss labled menu items and 2 sour/bad products brought to our table. Went on a Friday at 1pm. Waitress was overwelmed and had a hard time keeping up(latter I heard her tell another table some one called out sick). Ordered crab Rangoon, good flavor but imitation crab. Ordered miso soup, she brought some kinda chicken broth with rice and chicken pieces and cilantro soup. It was good but I thought she forgot my miso. Sushi came next. The California roll was imitation crab again. Ahi Tuna was ok. Salmon sushi was past its prime, only ate one peice, tasted a bit bad. Then the miso soup came, I guess she didn't forget. But it tasted a little past its prime also. Green curry with rice came after a long wait, she got 4 new tables and had to great and water them. Curry was the best but we were a bit full and kinda over it at this point. We had been there about an hour and 15 minutes at this point. Then the long wait for the check. Took her about 20 minutes to realize we where done and...