Casey's — Restaurant in Forest City

I had applied for the team member position at both Casey's in Forest City. I know for a fact I did, because on the Casey's Career website, there was two of them, and I check marked both boxes. So both caseys in town should have received an application from me. I called the larger Casey's in town multiple times. For some reason they only have one manager. Obviously they need more managers that people can speak to, because she was the only option. That store is open 24/7 so there should be at least 2 managers on call. But that is beside my main point. I called and waited about my application. The team members even took my name and number down for the manager to get a hold of me and I still had to be the one to call her back every time. One day she told me that she had viewed my application and then said there was a part time shift available and that she would call me back later in the day. I never got a call back. So a day or two later I call back and she lies to me saying she never got my application, even though she already said she looked at it a few days earlier. Terrible management. They need more managers on site because this one obviously can't remember things she should remember. All I know is that her first...

Called to order a pizza on 09/30/2016 at 11:30pm. No one answered the phone...called again and let the phone ring 30 times. No answer. So we went to the store in person. One cashier and one person working in the pizza area. The lady in the pizza are was making one pizza. Customers were lined up. They were trying to get her attention. She was totally ignoring them. I went to the cashier and asked to order a pizza. She said they were backed up and I would have to wait. No Casey's I do not have to wait....you just lost my business tonight and the 3 other people that walked out behind me because you do not know how to manage your staffing levels. Horrible customer service. Do they not have a manager to call in when they have...

Nice store. Night times cashiers great. Day time ones are very poor. Often have wait in line, or just wait at the register because no one is there. Last time I used my phone to time how long it to for someone to come ended with a time just over three minutes, I understand that three minutes isn’t that long but the cashier was rude as well Often times it’s...