Joy Restaurant — Restaurant in Foster City

Actually this is the worst place that I’ve been to, I gave them four chances.

THEIR SERVICE IS REALLY BAD!

The first time I came to this place for breakfast special, and there were only two tables. However, I didn’t know that it was only for weekend. Guess what the old man told me? He told me the things I ordered was weekend only, and then he just LEAVE without words!!!!!!! I felt so embarrassed and I still don’t know why he was acting like that! So rude! Anyway, I still ordered a dish, and it was so BAD!

The second time I came here for weekend breakfast, however, the sweet soybean milk was so bad! It tasted like water add with a little bit soybean milk!! However, the spicy wonton was Ok.

The third time, I wanted to try the spicy wonton one more time. I called them, but they answered and hang up my call. So I came inside the restaurant to ask to go. There were many people waiting for a table, and then she told me that I needed to wait for 40-50 minutes. Finally I gave up.

The fourth time, I called in advance in order to get a faster service. Thank god! An old women answered the phone, so I asked them how long do I need to wait for to go. GUESS WHAT?! She used a really unfriendly tone said whatever you order is all needed to wait! What? Are you serious? Ok, fine. I kept asked, I mean for to go, how long did I need to wait? She sounds impatient, and said I do not know what you want! I said I want spicy wonton, and then My phone had some bad signals. She asked hello only once, but I was keep asking whether she can hear me.

Then she HANG UP the phone very quickly🙂.

Overall, I would never ever go to this place, and I will tell my friends not to come...

Coco Jones, Thanks for let us know your experienced of Joy restaurant, our restaurant is serving over 33 years, our restaurant customer service is priority as always.

1st. When you were there and someone was on the phone, we can't just hand up the phone and to help you, of cause we have to finish the phone order before we can help you next, there will be some other waiter or waitress you can ask for help.

2nd. We're welcome every single customer walk in, except some disrespect people.

3rd. The person at the front desk have had recommended you to looked at the menu, and any thing from our menu you would like to change we will try our best to work it out for you, what I found you don't even want to look at the menu, you just want us to cook whatever you were request, something like "steam chop chicken", we have indicated we only have slice chicken, and you don't even know what is slice chicken, as steam chop chicken, sorry we don't have that in our menu, as the front desk person told you we couldn't do what you were request and you think that is abrupt and rude, that is nonsense, just to let you know we found that your requested is beyond the scope of Chinese and or Taiwanese Cuisine. What we think, we recommend American food will be best for...

First time eating here yesterday and was not disappointed. The food was delicious and the entrees were very well portioned for the price. We spent about $90. The restaurant was really busy but the service was on point. Sorry I didn't take pictures, we were too hungry. We had the Stinky Tofu, Dry Sautéed String Beans, Shrimp with Honey Glazed Walnuts, House Special Chicken with Basil, and steamed rice. My cousin thought the beans and chicken were a little salty but I didn't have that shared taste. We definitely will go there again, as the menu is quite large and I want to try other items. The Parking wasn't bad but it does fill up fast around dinner time. The only issue was the language barrier, we couldn't ask about certain food items because the waitress didn't understand English well but she was very friendly and provided...