We arrived around 3:30pm on Thanksgiving day for their holiday special. There was a line out the door and thru the casino lobby to their exit. When we finally made it to the hostess we were informed it would be a 2 hour wait. My father-in-law had his heart set on this buffet for it's crab legs or we would have gone to the other casino as their buffet was nearly half the price.
After an hour wait one of our party (of 4 adults & 1 child) decided to ask if there was any way to get in sooner and it turns out there was. You just need to grease the wheels. I've never done this & I have mixed feelings about staff allowing this but I was also grateful to not be waiting outside on one of 2 cement benches any longer. (We had a young child in tow and were not there to gamble)
Once inside the tables were packed close together and while the staff was ok for the most part, the customers were oblivious to those around them. Our server was very attentive and checked on us multiple times. The buffet was tricky to navigate as there was no clear start and stop point. The plates were in the.middle of the inner counter next to the crab legs and such but there were times when there were no plates there. And I did not see another spot for them. There were smaller plates and bowls near the sushi, soup and desserts tho.
Most of the food was fresh and tasty and the buffet was fairly clean and fresh. They had sushi, seafood, turkey, mashed potatoes, stuffing, ham, and more. The desserts were plentiful but disappointing in the taste department. The best part was the soft serve and that wasn't saying much.
I ordered an iced tea but had to ask to swap it for another drink as it was terrible. It tasted almost like hopps it was weird, perhaps the end of an old batch, I'm not sure how else you mess up iced tea.
I saw some people drinking wine and beer tho we were not given any beverage menu or options so I assume you have to ask for it specifically.
On an average day, not a holiday, for a more reasonable price and a shorter wait this would be a great place to eat. The customers were the worst part, hovering over each other, crowding, cutting in front of people in wheelchairs as they tried to navigate the buffet, shoving people's chairs between tables to get thru rather than asking them to scoot in etc.
My father in law absolutely loved it for the crab legs and that was all he cared about. The kiddo takes after him and had a blast too.
Oh and they have an app to track your wait time, we left well after 6pm and were still only #10 in line (we were 37ish when we started) by the time we headed home. Had we waited we would have been getting in around 7pm. Just something to keep in mind. We did the other casino's buffet last year and weren't expecting the wait so if we do it again we will call ahead to see how long the wait...
Read moreMy husband and I came here the day after Christmas we have been here before it wasn’t excellent then but at least we found something that was edible. Today the place was not very crowded and every single food item looked as if it had been sitting for hours upon hours. It’s a brunch buffet it was a little bit before noon I went to the omelette bar knowing that that’s the only thing where I was getting anything fresh and the lady told me she was closing the omelette bar to make pastas and she was very rude. I’m not kidding when I tell you everything was old and cold I had a piece of prime rib that was called but edible my husband had some of the seafood and the Menudo which he said was edible.
First of all a brunch Buffay should not take away all the breakfast stuff at noon and switch to lunch dinner so that’s a problem right there but for $30 to not have anything look appetizing taste appetizing or be hot or even warm is not OK I mean focus in on one or two items and make them really good. Major major disappointment I don’t know if you can tell by the pictures if you look closely you can see that they’re all crusted over on top because they’ve been sitting there and several the other items still look awful and they were...
Read more4th time I’ve been to eat here prior, the food was pretty good. Crab night is the best. It was Steak night, but something was off. Food quality is horrible. The only good items that I was able to to eat was sautéed mushrooms and churros. My husband pretty much eats anything, but he even could not even stomach it. Food was bland and poor in every sense. Staff was pleasant and attentive, but Managers are standing around. Chef was out on the floor, but it is obvious that he is not tasting the food. If I was the Chef, I would not put my name on it. Don’t mean to tarnish his reputation, but this buffet needs major changes. I don’t go out much, but when I do, I hope to have a good outcome. It was extremely disappointing this time around. I won’t be back to eat there...Next date night, where going back to Chile’s... food has improved there, and when we go out, we will just stick with that. Hope to see improvement in the Food Quality in the future, for all your food outlets. . Time for new Chefs and new ideas!! Me and my hubby are Generation X, and will be the next retirees for the future.. We expect more, and don’t mind paying if it is good. 1 Star for food. 2...
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