Chopstix Chinese Restaurant — Restaurant in Franklin

If you enjoy mall buffet food that has been sitting for hours, this is definitely the place for you. The food is tough, chewy, flavorless, gelatinous and just plain gross. By far the worst Chinese food I've had to date (and I've had it all over the country in cities big and small). Here are just a couple examples of why I would never come back... We ordered 10 things and only a few containers were labeled so we didn't know which was supposed to be which as we opened them, which was concerning since we had kids and several were supposed to be spicy. There were four chicken dishes that looked exactly the same, and tasted nearly identical. The meat was so tough that no one enjoyed it even if you could get past the bland flavors and the kids gave up early on trying to gnaw at them. Pepper steak with onions looked and tasted identical to Mongolian Beef, with the exception of the Mongolian having green onions. Beef with broccoli didn't taste like anything, it seriously had zero flavor, just a nasty gelatinous mouth feel. Nothing had any seasoned flavor and none of the spicy dishes were spicy. The orange chicken had an odd orange color and tasted like white sugar. The fried rice was dry and flavorless. The only redeeming item in this whole mess was the chicken lo mein. I'd want to give it zero stars if it weren't for that. There was only a few strips of chicken in the whole quart sized container, but damn...

My fiancé and I ordered take out this previous weekend. The sesame chicken combo I had was great. Chicken was flavorful, well cooked, the fried rice was well cooked too and was flavorful. It didn’t need any sauce like I find most Chinese places rice to be needing. My fiancé enjoyed his Moo Shu Pork. My only complaint and the reason why I deducted a star is because the volcano plate we both ordered to share as an appetizer, the meat in it minus the fried shrimp was severely dry. I think it was over cooked. The teriyaki chicken on a stick was very dry but it was decent. The spare ribs were dreadful. I couldn’t eat them at all, the first bite I took I could barely swallow. While I agree it’s better that they over cooked it than undercooked it so I didn’t get food poisoning, it was just dreadful. The sauce though was good. Hopefully next time I order from them, their meat will be...

This restaurant has changed over the last year. Apparently, there are new owners, and I really appreciate the small touches that have changed. I appreciate that they do online ordering. My food is always hot and fresh and I have a lot of things that I don't necessarily enjoy about Chinese food. They are always willing to make to order. They do not deliver, so I'm not sure why Yelp and other sites state that they deliver. This is the closest Chinese restaurant to my home and I will continue...