Dunkin' — Restaurant in Freedom Township

Not sure what everyone's issues are with this location. The order was correct, food was hot and as expected.

The employees mirror their customers very well. The customer that shows respect, gets respect. Have a good attitude, get a good attitude. Shows patience, gets patience. It's not tough, people. This is a rest stop food place.

They're paid in peanuts, work exploitative hours, and deal with horrible people all day. People who only stop as they're passing through, never having to return again and taking advantage of it by treating the employees like garbage, anonymously, never having to see them again.

You may suggest they get a different job if they don't like it but in the same breath complain when the new hires suck or the location is closed because management can't find anyone to...

The food and coffee was great like always. Unfortunately, the service was absolutely not what we expected. We had an unfortunate miss understanding in our order. We were met with an extremely rude tone and words from the employee (I assumed manager because the nice kid we ordered from wasn’t the one correcting the order not the little gal who tired handing us the order.) I didn’t even care of the price difference (DD made some extra money off us) I just wanted sandwiches my kiddos would eat. I literally said hey we don’t talk to people like that it’s not becoming of a manager. But hey!!! Kudos the young man working there he was super friendly albeit very tired. The place was clean, like super well...

Extremely disappointed in the way this Dunkin is ran. When traveling on the road the last thing you want is to spend $25 at a coffee shop just to drink milk. I addressed it with the waitress (younger, short, dark hair) and she was arguing back instead of simply fixing the issue of making my coffee full of milk and has the audacity to charge me for another shot of espresso when she’s at fault. Then followed by my order completely being wrong for food and had to remake it and both ladies caught an attitude. Management needs to address...