went in at 6:30pm for the buffet and noticed the hot items were not full asked clerk if they planned on filling the items and she said yes so i went ahead and ordered so i started off with a little bit from the salad bar and grabbed 1 slice of pizza . pizza was old . come about 7 i asked the clerk if the hot items were coming and she said no they had other orders to take care of i asked for management told him what was going on he offered to make an individual dish for me i agreed so come a little before 730 he brings it out i had a few bites and i couldn’t eat any more because after a certain time if i eat i will get sick during the night. i asked if i could possibly have a container to take it home in another gentleman yelled no! that’s part of the salad bar. but i was told that they didn’t want to fill the buffet because they would have to throw away the food. in which they did. i have been going to this place for over 40 years through out different owners and this is the worst i’ve ever been treated there! i will...
Read moreGave one star because I couldn't give less. I have always loved Gambino's, even though it is a little pricey. Have had a few times when it took a very long time (1-2 hours to get food) but I get it. Tonight I ordered Calzones beef with extra beef & extra cheese. Got home half an hour later as I live out of town. Went to eat & it was flat as can be. Never seen this before. Basically a little bit of cheese, maybe found a couple pieces of beef on each slice.
I called the store, the girl that answered could care less. I was just calling to let them know at first, she said ok & hung up. Then I realized how bad it was. Nasty, wasn't edible at all, called back, left message for manager. Ended up getting refund for the $30 I spent. Found out by getting notification from my bank. No call at all, no apology from anyone, which is what I originally wanted. Horrible customer service. Will...
Read moreNo one greeted us at all. The owner was chatting with some folks and had to go back and get someone. Although he and his employees were very respectful to me as a customer, I ordered the German pizza, and today was 50% off of a large pizza, so that was nice. I also ordered the garlic bread with cheese, which just ended up being garlic and cheese on Texas toast. I wasn't disappointed, but it just felt off for some reason; it still tasted good. The pizza was decent, the cheese was good, and the crust was probably the best part. Other than that, it was an average pizza. If it weren't for the 50% off, I'd probably be a bit more disappointed. The table wasn't cleaned off, but the rest of the place seemed clean with a bright atmosphere. I would give this place another chance for sure, but I don't think it would be worth going out of my way considering all the...
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