Burger King — Restaurant in Fresno

I have had only the worst experiences here, I don't ever write reviews but the service was so bad I am Forced by the Hands of justice to write a bad review. It's starts at the drive through, a man No, better yet a BOY named Samuel who I believe is the "manager" , took my order in the most Rude and unbelievably atrocious way. I told myself I'd never order here again..I thought maybe he had a bad day,... So I found myself here again and immediately regretted it. Here's why, I decided to dine in and witnessed him Yell At an Old couple for wanting ice cream. The old Lady was upset but spoke with her husband about it. Probably said what I said about never coming back. I Honestly don't know how he got the Job. I worked in the same position as him but at a much busier place . HE WAS RANTING AND CUSSING WORSE THAN A DRUNK BEATDOWN SAILOR ALSO THEY WERE VERY UNSANITARY THROUGHOUT THE WHOLE PROCESS. A GUY WHO COMES IN FOR THE GRAVEYARD SHIFT JUST CLOCKS IN AND TOUCHES ALL OVER THE FRIES AND BURGER TOPPINGS. IF I WAS THE OWNER OF THIS ESTABLISHMENT I WOULD NOT HESITATE TO FIRE THE HELL OUT OF THIS GUY. believe me I would not normally feel this way about someones service, but you gotta see/hear it to believe it. He even made fun of one of his drive through customers who made a large order of about 45 bucks, he laughed and said "Damn! Dumasses could of ate at Dennys" . If I could I wouldnt give any damn stars. I deal with customers on a daily basis and this is completely unacceptable, Ill be sure to tell my friends and Family not to go there as long as he works there. I WARNED YOU NOT TO GO BUT YOU MOST LIKELY STILL WILL, AT LEAST IF YOU EXPERIENCE WHAT I DID PLEASE REPORT IT AND REVIEW IT. THANKS FOR READING HAVE A...

POOR DRIVE THRU SERVICE IF DRIVE THRU WINDOW WILL FOCUS ON THE CUSTOMER'S ORDER MAKING SURE EVERYTHING IS CORRECT (I LIVE AWAY'S FROM THIS PARTICULAR BURGER KING ON CLOVIS AVE BEFORE U GET TO BELMONT AVE LOCATION I'M REFERRING TO) AND NOT BE SO RUDE AND SNAPPY BECAUSE OF THE POOR MANAGER WHO TOLD ME HER NAME WAS MELISSA. MELISSA SO QUICK TO ARGUE, NOT GIVING ME A CHANCE TO SAY WHAT HAPPENED, JUST IN A MESSY RUSH MUMBLING OUTLOAD SO I HEARD THE COMMENT JUST BAD SERVICE I KEEP RETURNING IN HOPING THERE SERVICE WOULD CHANGE TOO FRIENDLIER CASHIER'S AND MORE OF A WELCOME TO BURGER KING RATHER THAN EAT ELSEWHERE AND NOT AT THIS BURGER KING LOCATION... WHY CAN'T THIS BURGER KING BE LIKE WENDY'S ON CLOVIS AVE OR THE BURGER KING ON FRESNO ST (KEARNEY PALM'S SHOPPING CENTER) WHERE THEY MAKE SURE WHATEVER U ORDERED IS CORRECT THE FIRST TIME AROUND, FRIENDLIER FACE'S, AND EXCELLENT CUSTOMER SERVICE BK ON CLOVIS AVE NEED'S A TOTAL MAKEOVER COMPLETELY. MY ORDER WAS ALL WRONG, CHARGED A DIFFERENT AMOUNT, GIVEN COLD FRENCH FRIES, SOMEONE SHOULD DO A SECRET SERVICE AGENT WALK IN ON THIS LOCATION AND LET THEM KNOW THEY NEED A NEW MANAGEMENT TEAM MEMBERS SO U CAN KEEP...

I went into the drive thru with family today. It was around 1115, but there were only two vehicles behind us at the time.. When we got to the intercom to order, no one answered our "Hellos". After we waited about 5 minutes or more, staring at the intercom with no answer or response, so we decided to pulled up to the window to place our order. We were told by staff that we had to place an order at the window, pay for it, and go back around into the drive thru lane to get our food. When we requested to go to parking lot to wait, we were told by staff to go back into the drive thru lane to get our food. By this time the line was a lot longer and we waited for over 30 minutes to get our order. I've never heard of a fast food ever making their customers go back through a long lunch line to get an order already placed. It would've made more sense to have us go inside to wait or have us go wait in the parking lot instead. This made my family and I so frustrated and angry. I would rate a zero if I could. The man who told us to go back into the drive thru lane was probably the manager...