Dutch Bros Coffee — Restaurant in Fresno

I'm not really one to write reviews but this time I felt like I had to. I have only been here one other time and both times the service was amazing. There are so many drink options on their menu that it's hard to narrow down what you want, but the staff there is super helpful in assisting you if you have questions. (I would recommend looking up their menu before going because the menu isn't posted in the drive thru and like I said, soooo many options.) I was actually surprised at how much they positively interact with the customers because places like Starbucks take your order, then your money, then hand you the drink and you leave, which is efficient but so impersonal. I didn't know what I was missing when buying coffee until I came here. Here, they take the time to make sure you're feeling welcomed and you end up leaving with good feelings. Both times I've been here they've upgraded my drink at no additional charge, which is awesome! The sizes are pretty big already, in my opinion, especially if comparing to Starbucks. Their medium is like a venti (large) at Starbucks. So you get that much more for a lower cost. They even have a sort of points card that they give you which gets stamped every time you buy a drink. After buying 10 drinks you get the 11th free! I would absolutely recommend this location to all my friends because this place won't...

In the span of 24 minutes, I experienced induced mental capacity from the Dutch Bros Team that was working on day August 4, 2024, at approximately 9 am. I go to order 4 drinks, I pay, I was given 3 by the Airhead Geezer over at the 2nd window, told me "We dont have the drink you ordered on the menu" , MEANWHILE they had us pay again, it was 4 of us in one car, all of us were Delirious due to De-Caffeination, so it added fuel to the fire, it took them approx 7 more minutes to prepare 4 coffee drinks with 4 "Baristas" behind the counter, while behind us there was a single lane 50 car parking lot with enticed and indigent Fresno residents. I almost squabbled with an Old Geezer Because of...

I absolutely love Dutch Bros but this was the worst experience for me. They messed up my one order 3 times and over charged me. They gave me the wrong flavor tea, twice. They also gave me the wrong size. Then told me I needed to pay an extra $2 after I had already paid because they messed up my drink size. So, I ended up paying $5 for a normally $3 tea. I also told them twice that I didn’t want all the extra stuff on my blended coffee because it cost extra. They did so anyways and charged me for it. I was very unhappy and I will be going to a different...