Golden Ox Burger, Burritos

I know this is a little long but please read it. My family and I have been long time customers of the Golden Ox on Brookhurst/Commonwealth in Fullerton. We've been going there since the older couple owned/managed this location. They new how to treat customers and respected their opinion. About a month ago I bought 3 breakfast burritos at about 10 am. When I arrived at my destination (about a mile and a half from the restaurant) we took a bite and noticed that they were really dry. My brother suggested opening the burritos up and pouring the salsa (from Golden Ox) inside the burritos. Upon taking the first bite (after adding the salsa) we all noticed that the salsa was WAY over salted. It tasted like they had emptied the salt shaker in the salsa. I called the restaurant and spoke with an employee. She tasted the salsa from the morning and said that it was so salty that it was inedible. Another employee tried the salsa and said "Eww, that's nasty" (I could hear her through the phone). Needless to say we bought breakfast burritos at Farmer Boys (it was on the way to where we were going) and the burritos were delicious. I went back to the Golden Ox the next day and just missed the manager/owner (which is one in the same). I spoke to an employee who took down my number to give to the owner. When I finally spoke to the owner he wouldn't reimburse the $ or replace the 3 burritos. I was not looking for free food after spending literally thousands at the Golden Ox through the years. By the time I spoke with the owner the burritos had already been thrown away. He new that his employees had to throw away the salsa because it was so bad. I'm appalled that after making Burger Comboseveral attempts to speak to him in person (while spending more money there to buy food for my family) that he would think that I was asking for free food!! So my family and I will no longer eat there unless I get a phone call from the owner with an apology for his bad customer service and willing to replace what I paid for or reimburse me for what I ended up paying which was a little over $30 for the 3 breakfast burritos and a beverage.