La Monarca Restaurant — Restaurant in Gastonia

We ordered picaditas (green and red) which stated on the menu to have ‘spicy salsa’ like they are supposed to have. The green sauce was sweet like it came from a jar. And the red sauce tasted 100% like pizza sauce..but sweeter. We showed where on the menu it said spicy and they didn’t have anything to say about it. ‘That’s just how our sauce is’. So they tell us they’ll refund it.. but after looking at the receipt we noticed they only discounted it ‘bc we took a bite of some of them’ um ..yea bc we tasted it. The mangonadas that they claims to be FRESH, came from the freezer and one of the girls told us they make them every 3 days… when we told them that we didn’t want it bc we were made to believe it would be made right then, they wouldn’t take it back or take it off bc they handed it to us already (which is how we noticed it was frozen, not fresh) we didn’t walk off with it, we sat it right down right then. So we paid $8 for a popsicle in a cup. My nephew got chicken tenders with waffle fries.. they weren’t tenders. It was a very thin breaded chicken cut up with steak fries. He had a hard time chewing the chicken as it was so thin and dry and there was barely meat. After paying a $100+ bill we left hungry and very...

2 DOLLARS FOR TAP WATER WITH NO REFILLS!!!

I don’t know how they got so many 5 star reviews. Maybe their food truck is better but this place was horrible. There was a roach half dead under our table. The table and chairs them selves were not clean and we ended up cleaning it ourselves. The food was bland and chips were stale. My wife found a piece of steak in her chicken taco and none of us got steak. The salsa tasted like tomato soup just not puréed. They don’t have any fountain drinks or tea so everything is by the can. And if u think u can get by with just water well they charge u 2 DOLLARS FOR TAP WATER WITH NO REFILLS!!!!!! YES FOR FREE SINK WATER THEY CHARGE YOU 2 DOLLARS A CUP!!! To top it off I saw a person walk in and ask for water and they gave her a styrofoam cup full of water no charge. We spent $75 on 3 people. They charge you an additional 4% for using a card. I wanted to like this place after looking at the food and other reviews but I will not be coming back here. There are so many other...

I visited recently with my family. Our experience was awkward because our server didn't seem to know the menu. We literally had to point to the pictures of the food because she didn't seem to understand the words "taco salad", for example. Perhaps this location is dependent on online orders. Our service was delayed even though there was one other family present during our visit: the server seemed to skip over our child's drink and she was reminded before our child was finally served. We took our elote to go because by the time our server remembered that missing part of the order, it was time to leave. The elote, by the way, was very low effort. It didn't look at all like the pictures in other reviews. To claim to be the best in Gastonia is a bit overambitious. I've...