Had an appointment with a urologist on Monday 10/13 inside the Genoa medical building where this place is located. Stopped in here after to get a coffee & a muffin. The very young woman who looked fresh out of HS was working behind the counter. She was heavily involved with her phone sitting in a stool like a lot of young people are. But she stood up & asked if she could help me. And I said, yes a water, medium coffee, a banana nut muffin please. She said, your coffee will be over there at the counter. A woman who looked a lot like her (assuming her mother) girlfriend my coffee for me. I then noticed they forgot my water. While I was standing there waiting I noticed a hair tie with hair stuck in it just sitting there on the counter right in front of me. I told her about it & she said, oh someone must’ve left it. I said, well that’s actually gross. She forgot my muffin so I had to ask for it because she sat down & went right back to her phone. Then I noticed piece of hair stuck to my straw after I opened it. I didn’t want to get upset about it because that actually could have fallen off my head since I do have long hair. I did ask for another water tho. I then go to sit down at the tables there & noticed some of the tables were very dirty. The one directly next to me had crumbs all over the table & chair. This place is disgusting. I saw the other woman working mostly in the back while her “likely” daughter just sitting there on her phone. I’ll never go back in...
Read moreI have been going here for months and it used to be my absolute favorite place to get coffee and to eat. I went in today and was surprised by the eye roll that I was greeted with from the lady behind the counter. She asked me what I wanted and I told her a hot chocolate with no whip and then began to ask for a decaf coffee (and I got a little side tracked… which I do often from brain injury) and I told her oh shoot, the girl that usually works here knows what I get… and then she sternly and firmly with aggression piped off with its her and her sister which are the usual girls. I informed her with that kind of attitude I will go elsewhere. I don’t know why she had such an attitude. I have never experienced that from this...
Read moreSo excited to have finally tried this gem! I love the French press coffees, it's an experience, they give you the mug (if you request it rather than the paper cup, I prefer the mug), and the French press with a timer, and you get to press and pour when it's ready. I love the flavored coffees, ones that don't have sugar and they have a nice selection.
Only suggestion I could make is to maybe add a nice comfy sofa or couple of padded chairs and a little table, it would work great in the area by the door for those who want to just relax rather than work, eat, and drink at the tables.
Such a cute, relaxing area, staff are always friendly and helpful and willing to...
Read more