Domino's Pizza — Restaurant in Georgia

Rarely do I ever bother signing on here and making reviews - but I got time today! This franchise/location is WILD! On Nov 13 2024 I placed my usual order. Pizza and cheesy bread. Simple. Well once I got home, I realized my cheese bread had a chocolate scent/taste to it. I immediately spit it out, tossed the whole thing in the trash 🤢 common sense tells me that my bread got baked in the same dish that a chocolate dessert got baked in beforehand. Kinda lazy to do that but whatever, always the chance it was a mistake. I contacted corporate the next day, not even for a refund, but just for a free cheesy bread to replace it. They emailed back and said to expect to hear from the manager at the location where my incident happened. 2-3 weeks pass, no phone call or email or anything. Well, this past Sunday night Dec 1 2024, I placed my pizza order through the app. I immediately call the store after placing my order. Guy answers the phone, I explain to him what happened and tell him I don’t want a refund just a replacement cheese bread. He says no so then i tell him to ask his manager. Puts me on hold, comes back then says “yeahhhhhh my manager said noooooo” so I tell him to just cancel my order completely if that’s the case. He chuckles and then I tell him I’ll make sure to call corporate about this. He then hangs up.

So with all that being said, not sure what cashier/shift manager were working that night but they are not only completely rude but clearly incompetent and not business savvy either. Not only did you lose my $15 pizza order that night, but you also lost the complete $23 I spent Nov 13 as my bank did a charge back 😊 so you lose almost $40 total instead of just replacing my nasty chocolate cheese bread that had already been paid for anyways. Lol moron.

Anyways avoid this location at all cost if you can. I went to Papa John’s after the silly boy canceled my order. It was a little bit further than dominos, but at least my pizza didn’t taste like...

A bunch of idiots work there during the day that have zero common sense in really surprised they havea 3 star rating the manager I don't know his name very big gentleman dark-skinned fellow should be mopping the floors I ordered two orders of parmesan bites is 4 or 5 of them sitting on the rack I say to him why don't you just give me two of those and then when the other two come out put them on the rack that way they're fresher for the next customer that's not here yet and let me get my stuff and leave he tells me Youfs are in the oven those are other people's i told him did you just hear what you Said your telling me those customers have to have food that's sitting on the rack getting cold because they are not here and i have to Wait for the next ones out of the oven when the so tells me skip the line no waiting?? He then tells me he's going to cancel my order so i replied and that's y your going to make $10 an hour for the rest of your life working at dominoes because you have zero common sense you fing moron and your arguing with a customer that is right bli showed him the app and it says complete and those are not mine?? Cancel the order you moron I'll be sure to call corporate and walked out! Extremely rude dumb as box of rocks and don't how he's in charge of all the other people wow do not go there continue 6 more miles South go into Richmond Hill they have a much cleaner facility and actually smart people with...

I have rarely done a low rating for a business but I have been so disappointed by the service of this Dominos. I have ordered pizza from other domino's stores, pizza huts, and pizza pizza and never had such poor service continuously.

We live in a apartment complex that has signs that point to our building. In the instructions for the delivery we are always very clear about how to find our unit. Almost every time we have ordered pizza and we get the notification that the pizza is 2 minutes away, it would take an additional 40-60 minutes of us waiting before I call the Dominoes store since most of the time the driver won't call me even though the number is on the order for cases such as this. Pizzas are of course cold by the time it shows up. One time the driver did call and was yelling about how she refused to continue looking for our apartment and that we would need to go to her wherever she was in our apartment complex. Despite my attempt of directing her...