Hall and Hound Brewing Co — Restaurant in Georgia

A less than stellar experience. We walked away feeling sick that we paid as much as we did for the quality of the food and the service we received. My husband and I got Buffalo chicken wraps. My husband got his w/ no lettuce or tomato & when his food came out it was literally a child size portion for the wrap. Mine was a little better - the flavor was good. One of our daughters got a kids meal w/ chicken tenders & Mac-n-cheese, which was an understandable up charge of $2 but, the chicken tenders were almost like chicken tenders cut in halves, they were TINY (pictured) Our 6 year old got a kids pizza - on the kids menu (pictured) some of the food items are on the right in a box listed w/ sides, pizza and macaroni and cheese are to the left. Options were fries, tots, salad and one other item (not Mac n cheese) we asked for a salad w/ the pizza as the side. When we got our check, they had charged us $7 for the side salad - the waiter did not inform us that sides were not included w/ the pizza. It was not stated that it, nor the Mac n cheese came w/ sides so of course I selected a side. I guess it was supposed to be assumed b/c it was not in the boxed in area w/ the other children’s menu items. $14 for a meal for a 6 year old is wild! Maybe I’m not the most intelligent person for not picking up on that but, I think it should be listed or at minimum disclosed by the wait staff. The most frustrating part of our experience was, though, that we were initially DELIGHTED to see how allergy friendly things were - many items had notations listed to the side of them where they could be adapted to gluten free versions, including the chicken fried chicken. My son who is GF & DF was excited to have something relatively normal! When his food came out, it was a tiny piece of grilled chicken & we told the runner it wasn’t ours b/c of course, we didn’t order grilled chicken. We were anticipating GF chicken fried chicken - the chef ended up running out and chatting w/ us when we sent it back (b/c at this point we still didn’t know that WAS the “GF version” of their chicken friend chicken) Anyone w/ allergies knows, when it says a menu item can be adapted and made GF, you’re anticipating that actual item in a GF version, not a completely different meal. Hopefully this makes sense but given our anticipating how allergy friendly things seemed, this was really disappointing. The chef DID come up w/ an actual chicken fried chicken alternative in the form of “breaded” chicken tenders, which was really thoughtful but, we were all well into our meals before my son was able to eat. Some other things to note: On the online menu portions look hearty - that was not our experience AT ALL. We totally understood there was a very large party in the downstairs area, which our waiter was attending to (we were upstairs) they also mentioned being short staffed, which again, we totally understand. It didn’t feel fair to our waiter that he was running up and down the stairs and of course, attending to a party that large your attention can only be in so many places at once. He came by our table once after he took our order. We weren’t able to ask for sauces or needed items that didn’t end up coming out with our food and our drinks weren’t refilled until the very end of our meal - we had to wave someone over for that. I’m not typically one to leave reviews but when the $100+ bill came out, the totality of the experience felt pretty disheartening. Things felt chaotic, like the focus of most of the staff was downstairs, extra items were added to our ticket and had to be removed… it just didn’t seem to be operating smoothly. All of that being said, the staff we did encounter were very friendly for the most part - hopefully it was just a really off night. Hopefully food quality, communication and attentiveness pick up a bit b/c it’s a cool concept...

The TLDR, this place is great, with incredible food, great beers and a fun vibe. But there's a lot more.

This is my first time here at Hall and Hound. I was initially cautious, based on other reviews, however it was quickly evident that there was no need to fear. There is a lot going on here, and my first observation is that they are selling themselves short. To help with that I'm going to cover a few areas that I discovered.

First and foremost, they should call this a gastro pub, because the food is far superior to general pub food. I've been to pubs in London and Dublin, New York, San Francisco, Dallas, Houston, Nashville, Tokyo. It's generally all the same, the food here was exceptional, Tacos, Mac and cheese, Wings, even the Poutine ( my wife is Canadian and gave it 10 stars), it may all be pub inspired but it was exceptional.

Next, the place is not finished, and that was my big surprise. The brewery isn't even open yet! That will be on the other side of the parking lot. So they are serving great beers, but not even their own yet! Things can only get better!

You also need to be aware that they have a few sections, upstairs is a more traditional restaurant, downstairs is a more bar and brewery themed area, and it's very cool. Outside of the downstairs is dog friendly but still full service restaurant. It has a really good vibe with fire places and plenty of room.

Also downstairs on weekends is live music! We just missed it this visit and I'm kind of jealous. Can't wait to go back for that.

Finally, for the dog lovers, when the brewery opens across the parking lot, I was told it will feature a full dog park.

It sounds like this facility will have a number of options for everyone, whether you are there for beers, food, hanging with your dogs and or kids, without cramming everyone into one general purpose space! I can't wait.

Thanks for reading!

Oh, PS, the only reason I rated service as 4 instead of 5, is they currently have service personal running up and down serving two levels. It's not optimal, as your server can get caught up downstairs. I imagine this will be more dedicated as they...

I don’t even know where to start. Went for music bingo, and they advertise $5 house wines on their website then tell us they weren’t offering that anymore, they no longer have “house wine” but they know they’ve needed to take it down off the website for some time now. No big deal we’ll buy regular wine… then the house chips tasted rancid. The oil they were fried in tasted off, burnt plus chemically so we apologized as we sent the chips back. Mind you she only had ONE CHIP. Another patron had the chips as a side and couldn’t eat hers either but did eat the main dish. An employee named Tyler approached the table several minutes later rudely asking who ordered the house chips and what’s wrong with them. We explained THEN his recourse with it was he would take 50% off or she can pay full price for a meal she never ate and get a free dessert. Because “that was what the kitchen said due to high food prices.” Then he decided to call his manager but couldn’t get her so he just took them off the bill. Sigh. Anyways, Music bingo started and we had a blast. At that point our waitress never stopped back by, unless we had flagged her down. Towards the end (2 hours later) as we sat waiting for our waitress to appear again so we could ask for our bill, Tyler approached the table again saying the manager had called back and she thought they were still serving the $5 wine glasses too (why’d he tell us this now!? LOL) From the time we asked for the bill, and our waitress saying she’d be at our table next, it took about 20 minutes to find her again and then she walked right past us to attend and cash out 3 other tables who weren’t even ready. Several of her tables are getting up and irritated at this point. Their POS was down, and the bartender was picking and choosing who she wanted to cash out from certain tables. Just an overall terrible experience, minus the lady running music bingo. Maybe she could manage Hall and Hound!

Overall: The company at the table was the best part of this place. It was my first time here and will be my last sadly. I think a lot of the people felt this...