Waffle House — Restaurant in Georgia

Came into store sat down at the bar. Waitress says here or takeout? I said for here. She takes my order then delivers other customers food to table. She then tells the cook what I ordered she did not call it out like she was suppose to. Well I ordered sweet tea to drink she brings it with little ice in it. Well I waited for my food it came. My grits was like hard balls the size of golf balls in them with the hard thin film all mixed in them. I ordered a Texas bacon chicken cheese deluxe plate I did not receive lettuce or tomato. I asked for it she brought me it was at least 5 big pieces rounded over a piece of tomato that was sliced so thick and looked like it had been sitting there in the heat for hours. Well I had to ask for jelly. I told her about my grits and she responded with “well what do you want some hashbrowns”? I said “no mam I want grits this is the Waffle House y’all should have some fresh grits”. She proceeds over to the cook in the corner booth and tells him about my grits. He comes over to the grits and adds hot water from the coffee maker which is fine he smoothed them out takes them to the waitress and asked her if she thought they was alright and hands them to me and apologizes for them. By this time I’m asking cook who manager of store is. The waitress had disappeared. He told me so when she shows back up I had to ask for more tea so she walks over picks up my glass takes it to the tea urn and fills it slap to the top with room temperature tea and no ice. I was in disbelief at this point. A customer beside me asks the waitress says “ y’all must have been busy tonight”. She replied with “oh no not at all”. I thought to myself well from the looks of the restaurant is sure looks like they had been busy. I grabbed my ticket it was $21.75 so I left $22.00 on the ticket. She saw me getting up and said you have a good night . I told her I said yes mam absolutely and so do you an I walked out. This is the worst service I have ever had at this place. Oh I asked her name because I have every intention on calling the manager Ms. Tosha in the morning. Look Tiffany if you want to make good money you have to give good service and you also have to be aware of what you are serving and make sure it is right before you deliver it to the table. You was not busy at all an you should have gotten a at least a $10 tip from me bc I love to tip my servers well when I go out bc I used to work at Waffle House too an I’m pretty sure you aren’t making any money if you treat all your customers as you did me. I’m hoping you take something from this to improve in your serving skills and do not take it as a bad thing. I’m not meaning it to be bad I want you to learn from this. I may look like I don’t have any money but you can not always judge a book by its cover babygirl bc I’m a very good tipper. I used to wait tables myself. ...

My husband and I ate here a few days ago. While the food was good the service was not. The cook “Kim” has an issue with me eating there because her daughter was a previous employee of mine that had been let go. We didn’t even think of this when deciding where to eat and didn’t realize it was her until her later actions. First off... She slammed our drinks on the table, had attitude the entire time we were there, could be overheard talking about us “and our nerve to come in the establishment.” While cooking our food she slammed things around and had an overall NASTY attitude. When I spoke to the manager about it he mentioned to me he had also had issues with the daughter resulting in termination and that this was not the first time he had had issues with Kim. One of her issues included pouring hot water on a customer. If I were you I would avoid this establishment and go to another. The manager however was very attentive in listening to my complaints. The establishment was clean and the food was amazing. It’s a shame they have someone like her...

Ok 1st. The food waz great !! The service was good then when i got the bill i noticed it looked a little more than it usually does for what i order ( i have ordered this for years ) i was with to of my friends one of my friends ordered. The exact thing same way as i the other just order hashbrowns so looking at the bill i noticed she charged us a to go charge it was 2-3 pm and pretty clear we were not getting it to go. So i took that as she thought we were cheep and would not tip good because we were young or either she purposely over charged me so jokes on her im a great tipper thats what i have done for years i alway tip even when i recieve bad service i still tip but i take this as she screwed herself here that little less than 2.00 she got me with reflected her tip which would of been very good consiering till that point the service was good and food was...