I'm writing this review after my 2nd trip back from this location trying to get my order corrected. I ordered an omelette well done, got it home, cut it open, and the egg whites are dripping off. I took my order back, handed it to them and said "hey I can't eat eggs that have the texture of runny snot, I need to get this remade." And left them my to go box. 25 minutes later, I go in and they hand me my new omelette and the 40 minute old, cold hashbrowns that were on my first plate. I take the new omelette home, perform the autopsy, and it still looks like someone blew their nose into my omelette. I'm typing this as I'm frying that omelette myself because I highly doubt the cook will suddenly be reborn anew, a man that understands fine cuisine, and has the aptitude to produce a proper, well done, old fashioned ham and cheese omelette upon my 3rd request. The cook that works the night shift here is great, but I literally can't get a proper order before 8pm. Is there some sort of sacrificial ritual that needs happen to connect the dots for the cooks to finally come to the revelation of "OH!!! WELL DONE MEANS COOK IT A LITTLE BIT LONGER!!!!!" ? I don't get it. I'm usually not picky but I can't eat sloppy eggs. Should I post a sign in front of the grill that reads "WELL DONE MEANS WELL DONE"? Should they go through military style training that teaches them the value of cooking to order, lest they make it through the day? Maybe. I'd ask for a refund if I weren't worried about being a douche or being complicated, but I guess I'll just finish cooking my omelette at home and enjoy it with my cold, dead,...
Read moreWe had the server named jasinya. Not only was our orders wrong she consecutively forgot things because she literally was sitting down eating in the middle of serving us. My waffle was burnt because she decided she wanted to break mid service and eat herself. Then when she took our orders I asked for sausage with cheese it came out plain. By the time she finished taking yet another break to ensure she ate HER FOOD, the sausage was cold. When I told her it’s missing the cheese all she did was put a cold piece of cheese on Luke warm sausage. Then she sat down to eat again and completely forgot my boyfriends waffle but by that time he had already finished his entire meal. She then gave him a barely cooked waffle……. This entire time the manager is literally standing right there not paying attention because she was too busy running her mouth talking loud about other employees. Never again get better...
Read moreThis morning, 23APR2023, I stopped by Waffle House at 220 am. The one by Food Depot off of Hwy 155 and next to Dollar General. There were two guys working there that were outside on break. They asked me to take my order outside the store. I thought that was weird so I asked why. They said that they were both on break and they were complaining about not having a break all day. Again, the store was totally empty and they looked like they had been ‘breaking’ for a while. I usually don’t write reviews unless I have excellent service but this disturbed me so much, I’m writing this in ‘real-time’. These guys clearly didn’t want to work! Waffle House, please remove these guys and start hiring people that are about ‘customer service’. It seems to be a lost art art these days. This Waffle House has a lot...
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